What are the responsibilities and job description for the Administrative Assistant (On-Site) position at Aston Carter?
Description:
Summary:
Responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution. Communication through email and telephone with PARS staff, Independent Contractors (ICs) and pickup and delivery contacts. Maintaining accurate data in each order tracked in CRM.
Position Responsibilities:
• Manage execution of customer orders
o Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed
o Ensure orders are efficiently executed through “linking” of multiple orders
o Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/registration, and vehicle placement into storage
o Communicate timely by email, telephone and CRM with PARS staff, ICs and pickup and delivery contacts; escalating issues to management as appropriate
o Update CRM ACTIVITIES and NOTES promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documents
o Create tasks and follow through to maintain accurate time sensitive notes
o Ensure compliance with PARS policies and procedures
o Ensure adherence to applicable DOT regulations and Federal, State and Local laws
• In managers absence or through managers direction calculate and offer flat fees on orders by way of emailing the bid sheet to all ICs
• Manage Storage Facility (where applicable)
o Manage on a daily basis the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verifications
Experience/Attributes:
• Comfortable working in a fast-paced office environment while multi-tasking, being detail-oriented, and sensitive to communicating accurate information (both verbal and written)
• Manage several concurrent projects with high attention to detail and accuracy
• Enjoy being part of a cooperative and considerate team
• Advanced computer skills
• Possess and demonstrate professionalism, honesty, trustworthiness, respect, courtesy, patience, flexibility, cultural awareness and a sound work ethic
NOTE: Management reserves the right to make changes to the scope of assigned duties and responsibilities, without concurrence, whenever it deems the Company’s daily business and financial needs make it necessary.
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $16 - $18
