What are the responsibilities and job description for the Benefits Insurance Specialist position at Aston Carter?
Description:
Summary:
As a Patient Access Specialist within our Clinical Services Team, you are responsible for assisting our patient members with obtaining critical medications. You serve as our patient members’ advocate and guide them through the complex world of prescriptions to help them obtain medications in a cost-effective and timely manner. You are the critical link between patient members, healthcare providers/ doctors, and pharmacies. On a daily basis you will be maintaining a high volume of cases and prioritize closing the cases by escalations, high-cost or critical drugs, and time since case has been open.
Job Duties:
- Assist patient members with enrollment in drug savings programs
- Coordinate with patient members/ physicians/ drug manufacturers on applications to drug assistance programs
- Coordinate with programs and/or pharmacies to ensure the continuation of therapy
- Directly communicate with patient assistance programs to facilitate the approval of medications
- Take inbound and make outbound calls to members, providers, and pharmacies
- Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members. -
Skills:
case work, case processing, patient service, healthcare customer service, benefit verification, insurance verification, pharmacy, insurance, prior authorization, patient scheduling, medical reception, patient access, patient registration
Additional Skills & Qualifications:
Requirements:
- Must have 2 years of Administrative Healthcare Experience where they were doing any of the following: Patient Scheduling, Medical Transport Coordination, Insurance Verification, Prior Authorization, Case Management or Coordination, Member or Patient facing work that is in volume (ie. high volume hospital registrar)
- HS Diploma or equivalent
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $22
