What are the responsibilities and job description for the Call Center Representative position at Aston Carter?
- Description:
- Provide customer service and account service to customers of the medical alert company.
- This department specializes in medical alert devices that are don't need to be worn, and instead are placed around the home to ensure safety.
- Handle and bring to resolution, inquires from customers regarding service, billing,
- technical assistance, procedures, or any facet of a customers account.
- Manage outgoing phone calls and customer requests
Additional Skills & Qualifications:
- Experience 6 months minimum experience in customer service- telephone answering skills preferred.
- Must have experience multi tasking (using computers while talking to customers)
- Education: High School diploma or equivalent required.
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About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $18 - $19
