What are the responsibilities and job description for the Customer Service Specialist position at Aston Carter?
Description:
-Main responsibility is supporting investors through processing transaction requests, online account questions, and helping investors make a decision based on account goals
-Will also process purchase, redemptions, exchanges and other account transactions over the phone
-Help investors navigate and troubleshoot online or website issues
Skills:
Bachelor's Degree, Customer Service, Contact Center, Call Center, Server, Bartender, Waiter, Waitress
Additional Skills & Qualifications:
MUST HAVE:
-At least 1 year in a customer-service oriented role (i.e. retail, food service, etc.)
-Someone who is career-minded and can look to the future versus only living in the present role
-Someone who is ambitious to grow within the company
-Someone who has a strong work ethic and can self-manage at times
-Strong problem solving skills - comfortable not knowing the answer, but utilizing their resources to find it
-Strong customer service skills - ability to show compassion, empathy, and patience
-Strong attention to detail
NICE TO HAVE:
-College degree or equivalent work experience preferred
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Responsibilities:
Description:-Main responsibility is supporting investors through processing transaction requests, online account questions, and helping investors make a decision based on account goals-Will also process purchase, redemptions, exchanges and other account transactions over the phone-Help investors navigate and troubleshoot online or website issuesSkills:Bachelor's Degree, Customer Service, Contact Center, Call Center, Server, Bartender, Waiter, WaitressAdditional Skills & Qualifications:MUST HAVE:-At least 1 year in a customer-service oriented role (i.e. retail, food service, etc.)-Someone who is career-minded and can look to the future versus only living in the present role -Someone who is ambitious to grow within the company -Someone who has a strong work ethic and can self-manage at times -Strong problem solving skills - comfortable not knowing the answer, but utilizing their resources to find it -Strong customer service skills - ability to show compassion, empathy, and patience -Strong attention to detail NICE TO HAVE:-College degree or equivalent work experience preferred .Salary : $21
