What are the responsibilities and job description for the Hybrid CSR position at Aston Carter?
Will be in office 2 days a week. Training will be fully in office for 6 weeks
Training Hours: 8-4:30 first 6 weeks.
Post training hours: Must be able to work a shift between 8am-8pm M-F. Will occasionally work a weekend day, but will be given ample notice.
Pay- $21
Start date- 8/22/2022
Description:
Candidates will focus on providing phone support to Sales Representatives by answering general sales support questions and assisting with system navigation.
Primary Responsibilities:
* Handling in-bound phone calls professionally, while providing excellent customer service, Research and resolve sales agents questions relating to, How to use self-service tools, Member concerns, Medicaid and Medicare verification, Application status and eligibility
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $21
