What are the responsibilities and job description for the Invoice Specialist position at Aston Carter?
Description:
Performs a variety of administrative functions. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. Manages manual invoicing processes that produce revenue from third party shippers. Verify Proof of Delivery (POD) from a customer. Responds to customer billing inquiries and researches disputed amounts. Requires a high school diploma with at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. -Working with Billing team to organize payment disputes in an excel sheet -Taking calls from customers to document disputes. Multiple documentation needs. -80% calls 20% emails -13 disputes a day Research and resolve from the root, prevent billing disputes with 3rd party shippers Interact with other departments and stakeholders as the middle men Additional support for manual work streams Day to day can vary – Mondays go over invoices and send to shipper Follow up with carrier that delivered load with documentation Intake disputes using online excel tracker and or email for review and determine approve or denial for credit and rebill process with invoices. Send to collections to Defect resolution and resolving disputes M-F, Hybrid, 9-5 Downtown Nashville
Skills:
administration, support, microsoft, billing customer service, Transportation, Logistics, Customer service, Data entry, Administrative support, Clerical, Microsoft office, invoicing, invoice issues, Reconciliation, Accounts receivable, Microsoft excel, Outlook, invoice processing, excel data entry, purchase order, trucking
Top Skills Details:
administration,support,microsoft,billing customer service,Transportation,Logistics,Customer service,Data entry,Administrative support,Clerical,Microsoft office,invoicing,invoice issues,Reconciliation,Accounts receivable,Microsoft excel,Outlook,invoice pr
Additional Skills & Qualifications:
2 years work experience in logistics, transportation, and/or billing environment Proficient in Microsoft Office (Word, Excel, Outlook) Proficient in navigating computer systems Basic financial terms (invoices, aging amount, outstanding balance...) What leadership principles stand out to you for this role? Ownership, Biased for action, Deep Dive/Research, Problem solving. How many years of experience do you require or prefer? 5 years What degrees, certifications, and skills do you require or prefer? BA preferred, basic Accounts Receivable Logistics/Transportation Experience preferable to lesson learning curve
Experience Level:
Intermediate Level
About Aston Carter:
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At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
