What are the responsibilities and job description for the Medical Front Desk Specialist position at Aston Carter?
Aston Carter is looking for MEDICAL OFFICE ASSISTANT to join a client in Sumter, SC!!
Hours: Monday - Thursday 8:30-4:30; Friday 8:30-4
Pay Rate: $17/HR
Start Date: ASAP
Job Duties and Responsibilities:
• Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals, checking/sending faxes, assisting with scheduling or modifying patient appointments, maintaining/reconciling patient information in our computer system and physical charts, as well as performing quality control audits of those records.
• Coordinate patient communications for scheduling and/or modifying appointments, financial responsibility discussions, procurement of medical documentation from their referral source(s) either through direct live/phone communication, fax, and email as appropriate.
• Ensure that accurate patient records, insurance information and verification of benefits, and preauthorization are obtained as required for patient cases.
• Assist Clinicians and administrative staff with Work in Process (WIP) daily and maintain all case documentation in compliance with best practices established by the company, and to keep cases moving forward in a timely manner.
• Utilize effective communication skills for accurate, concise, and organized oral and written communication with all referral sources, patients, and caregivers to ensure the highest level of customer service.
• Update job knowledge by participating in educational opportunities and training as needed; reading professional publications, medical policies as released by Medicare/Medicaid and commercial and/or private insurances, as well as maintaining personal and professional networks.
• Maintain a clean office work environment including coordination of all office supplies. Manage office petty cash as needed.
• Perform other duties as assigned.
Skills & Qualifications:
• High school diploma or equivalent.
• 1-2 years office administrative healthcare experience required.
• Experience with medical terminology, understanding of medical records (EMR/electronic health/medical record systems, and insurance requirements.
• Knowledge of Medicare, Medicaid preferred.
• Excellent Customer Service skills.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $17
