Payroll Advisor - Now Hiring

Payroll Advisor

(Customer Support Representative)

Pay: $23/hr

Location: Norfolk, VA

Type: Hybrid

Hours: 8am-5:30pm

Start Date: End of March

6 Month Contract to Hire

Job Description:

The payroll advisor is a customer support position with light payroll processing.

Much of the job entails managing client relationships and helping customers navigate payroll platforms.

Day-to-Day Duties:

• 20-40 inbound calls per day.

• Will spend a lot of time working with customers to advise them on how to use the platform, technology guidance, walking them through the legalities and compliance regulations.

• Processes employee status changes, processes and analyzes payroll and employee expenses, creates on-going month-end, quarterly, and year-end organization reports, and performs other rated duties as assigned.

• Create strong client relationships based on trust, dependability, and responsiveness.

If you are interested, please apply!

We are open to work experience as long as you've got:

• An ability to build relationships through strong communication skills (over the phone)

• Coachability and open to feedback to improve

• Strong work ethic and problem solving abilities 

• Professionalism

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.