What are the responsibilities and job description for the Sales Support position at Aston Carter?
Monday - Friday
8am - 4:30PM - In office
Description:
As a part of a vast, international network of corporate and industrial resources, the company offers its customers the finest state-of-the-art power transmission products available in the world. The company name is synonymous with excellence in quality, dependability, and customer service. Currently, the company has an excellent opportunity for an Inside Sales Representative in our corporate headquarters in Wheeling, IL.
Essential Job Functions and Responsibilities:
- Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin, and sales.
- Order Entry (40-50 Orders a day)
- Handles customer requests including quotes, orders, follow-up, and delivery information.
- Solves various customer matters, issues credits, debits, and authorizes return goods.
- Communicates customer requirements to Operations & Engineering.
- Monitors price inventory agreements.
- Supports members of the outside sales team.
- Works well in a team environment to solve customer issues.
- Communicates issues and problems with management in a timely manner.
- Maintains superb attention to detail.
- Maintains detailed documentation to support decisions and ensure continuity of service.
- The volume of orders: ranges from 10-30 larger orders
- Working on the Power Transmission Team – International and Domestic Clients.
Skills:
Customer service, Order Entry, purchase order, data entry, inbound call, customer support, sales support, microsoft office, bilingual, sap, microsoft excel, order management, supply chain, quoting, account management, outlook, shipping entry, microsoft word, erp, order fulfillment, crm
Top Skills Details:
Customer service,Order Entry,purchase order
Additional Skills & Qualifications:
MUST HAVES:
- 1-2 years of Order Entry for Products (ability to learn a range of products and understand them)
- 1-2 years of Purchase Order Experience
- Experience handling inbound calls with customers
- Manufacturing Industry, C&IP Industry
- Microsoft Office Suite (Excel, Word, Outlook)
NICE HAVES:
-ERP/CRM Software (any)
-custom parts
-project base
Soft Skills:
-Ability to handle a fast pace environment
-Detail Oriented
-Professional Communication Skills
-On time for work
-Outgoing personality
Experience Level:
Entry Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $22
