What are the responsibilities and job description for the SAP Order Entry Specialist position at Aston Carter?
APPLY NOW!
Please send all updated resumes to cberkett@astoncarter.com for immediate consideration! For additional information, please contact 856-532-2833 or message me on Linkedin!
This exciting opportunity will have you working as a SAP Order Entry Specialist with a pharmaceutical industry leader located in Parsippany, NJ. *HYBRID* If you have strong operational skills and experience with SAP software, explore the various other benefits this opportunity can deliver:
This person is the first point of contact, answering incoming phone calls, responding to email inquiries and processing customer orders. This person must ensure a high level of customer satisfaction by using effective communication in a pleasant and professional manner. This position reports directly to the Director of Customer Operations and works closely with direct customers, warehouse personnel, Compliance, Accounts Receivable and other internal and external partners.
RESPONSIBILITIES:
• Respond and resolve all customer inquiries received via telephone, email, mail, and fax, including but not limited to order inquiries, product availability, and reports of shortage/ damage.
• Responsible for accurately processing customer orders in a timely manner, all orders ship Next Day AM delivery.
• Access orders and assist customers with Controlled Substance Ordering System (CSOS) and E-Commerce system.
• Enter shipment data accurately into order processing system and coordinate/track customer shipments.
• Ensure that all licensing, POA and authorized signers for deliveries are updated and maintained in a timely fashion.
• Participate in weekly follow up meetings with account managers to promote long pending issues.
• Process, log, and escalate order exceptions including shortages/damages and delivery issues.
• Creating new customer accounts, monitor/update daily order reports.
• Responsible for sending customer notifications and building customer relationships to reach operational goals.
• Perform job functions in accordance with established standard operating procedures and DEA policies.
• Administrative tasks as needed.
QUALIFICATIONS:
• 3 years of order entry experience.
• Experience utilizing and ERP system (SAP preferred)
• Proficiency in Microsoft Excel.
• Strong interpersonal, communication and time management skills.
8:30am -5:30pm Monday - Friday on site in Parsippany, NJ office during training
7:30am - 4:30pm Monday - Friday *Hybrid after training period (WFH on Monday and Friday)*
9 month contract to hire *Company wants to retain a permanent employee*
Contact Me:
T: (856) 532-2833
E: cberkett@astoncarter.com
W: https://www.linkedin.com/in/christina-berkett-588228131
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
