What are the responsibilities and job description for the Operations Manager position at Astro Jump of Atlanta?
We are looking for an Operations Manager to coordinate and oversee our organization’s operations. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.
We are a party rental business that services all of Metro Atlanta. We help our clients plan their birthday parties, school festivals and everything else you can imagine. You will be able to supervise the delivering, event setups, and pickups. Warehouse organization, equipment maintenance, and proper storing.
Responsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Ensure that all safety standards are followed
- Improve operational management systems, processes and best practices
- Formulate strategic and operational objectives
- Recruit, train and supervise staff. Be able to coach and lead effectively.
- Find ways to increase quality of customer service
- First responder to delivery issues in the field. Be available by phone to assist, and implement strategies and solutions for the delivery crews as needed.
Skills
- Proven work experience as operations manager or similar role
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
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Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Referral program
Supplemental Pay:
- Bonus pay
- Tips
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location