HR Generalist/Manager, Client Services Group

How I will contribute

As the HR Generalist on the Asure Consulting team this role will work with multiple clients, giving you the opportunity to handle a variety of HR functions, including employee relations, benefits, job descriptions, leaves, performance management, etc. Our team members enjoy learning about a variety of industries, adapt easily to various client needs, present their knowledge of HR confidently, demonstrate excellent customer service, and have a strong ability and desire to provide practical HR support and advice. 

Major Duties and Responsibilities:

• Serves clients by responding to human resources issues, problems, and questions mainly via phone and e-mail.  Provides advice on requirements and application of HR best practices and client policies.
• Develops, implements, administers, and revises policies, procedures and systems related to the HR function, including HR administration, group benefits, wage and salary administration, employee relations, and compliance.
• Manages and drives full service clients’ projects from inception to completion.
• Administers clients’ FMLA, EEO, workers’ compensation, unemployment, and other functions.
• Assists with establishing and driving full service clients’ human resources priorities.
• Visits clients in person for needs such as assessments, reports, projects, and relationship building.
• Effectively and completely records and tracks documents, client activities, contacts, and deadlines such that other employees can locate and comprehend client incidents and issues. 
• Performs duties that require specific hours of work in the office and availability to answer the phone, counsel clients, and interact with clients and co-workers.
• Works with other team members to efficiently administer workflow and phone coverage. 
• Develops and maintains subject matter expertise in functional human resource topics.
• Communicates and works effectively with client team to improve team knowledge of the client.
• Performs other duties as assigned.

What I will bring

• Bachelor’s Degree (B.A.) from four-year college or university, and two or more years of human resources experience, including employee relations experience; or equivalent combination of education and experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification required, or ability to obtain certification within 12 months of employment.
• Computer literacy, accurate typing speed of 40 w.p.m., and excellent Word, e-mail, and research skills.
• Moderate level of knowledge regarding local, state, and federal employment law and accepted human resources practices. 
• Initiative, good judgment, and a high standard of professional business ethics.  Professional manner required in appearance, speech, and presentation of self and developed materials.
• Ability to maintain highly confidential information.
• Excellent project management skills.
• Ability to handle frequent interruptions from clients and co-workers and easily adapt to ambiguous situations.
• Must be highly organized and work independently with a moderate level of supervision.
• Excellent written and oral communication skills, ability to quickly establish rapport and close attention to detail.  

The good stuff

• Annual Bonus Opportunity
• Medical, Dental, Vision, HSA, FSA- effective day 1
• Basic Life, A+D, and STD
• 401K Program with matching
• Fitness Reimbursement Program
• Employee Stock Purchase Program
• PTO
• Company Comradery: President’s Circle Award, Team Building, Happy Hours, Charity Drives, and Team Lunches

Who we are

Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth.

Our HCM platform enables more than 60,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. 

• Helping customers grow by getting the most from their human capital. 
• Helping our employees grow personally and professionally. 
• Growing relationships in our communities that inspire goodness. 
• Do all of these things in a way that grows shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values reflect who we are and what we stand for as a company:

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer.  All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time.  Criminal background checks conducted at employment offer.