Server

At The Barn Restaurant | Stylish dining destination with modern American steakhouse fare, a cocktail lounge & live music.

Job Title:

Server

Reports to: Manager

Status: Non-Exempt

Hours: Part-Time/Full-Time

Job Summary:

Being an ambassador for our restaurant brand by playing a key role in contributing to the smooth operation of the front of the house. Greeting diners and engaging in friendly conversation to cultivate a hospitable welcoming environment while making menu suggestions. Being attentive to the needs of customers, fully meeting their expectations throughout their dining experience by providing exceptional customer service with a pleasant demeanor. Continually attending to diners before and during to insure timely delivery of food and beverages through to payment.

Job Description

Functions and Competencies:

· Welcoming and sitting diners comfortably in the dining section, as needed.

· Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.

· Excellent listening skills and detail oriented to meet customers’ requests.

· Knowledgeable about the food and beverages on the menu as well as chef specials

· Memorization of the menu.

· Provides information to guests to help food and beverage selections and be able to recommend food selections and beverages.

· Explain dishes to guests and clarify any concerns about allergies or styles of food preparation.

· suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings.

· Transmits utilizing restaurant software orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.

· Serve patrons with food and beverages in a prompt and efficient manner.

· Refilling guest beverages

· Replenishes napkins, service plates, and utensils as needed.

· Maintains dining ambiance with a positive enthusiastic attitude.

· Collaborating with the kitchen and bar staff for prompt and correct delivery of orders

· Keeping guests and kitchen staff informed by noting timing of meal progression.

· Collaborate with other restaurant servers and kitchen and bar staff

· Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.

· Responds to additional patron requirements by inquiring of needs and observing dining process.

· Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.

· Deal with complaints or problems with a positive attitude.

· Delivering a memorable dining experience by resolving all customer issues promptly

· Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and pleasant

· Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

· Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

· Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.

· Accurate recording of tips and tracking of receipts

· Maintain a clean and sanitary environment

· Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

· Closing tasks, bussing dishes, sweeping floors, wiping menus and completing next shifts setup

· Patience and customer-oriented approach

· Responsible and trustworthy

Education and Training:

· High school diploma or equivalent

· restaurant serving experience

· Experience in cashier duties

· POS Software Experience a plus

Salary:

$6.38 an hour plus tips

Job Types: Full-time, Part-time

Pay: $6.38 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Bar
• Casual dining restaurant
• Upscale casual restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Granby, CT 06035: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available for weekend shifts?

Education:

• High school or equivalent (Required)

Experience:

• Restaurant experience: 2 years (Required)
• upscale server: 2 years (Required)

License/Certification:

• Food Safety Certification (Preferred)

Work Location: One location

Salary : $6 - $0