Product Specialist

Position:- Product Specialist

Type:-ON-SITE

This position plays a vital role in driving and facilitating process automation while optimizing

business strategies. The ideal candidate is detail-oriented while envisioning overall operational

goals and has strong interpersonal skills with the ability to drive changes across all functions.

The responsibilities and duties include:

Process mining: gathering requirements by conducting discovery sessions with

business owners.

Analytical thinking: designing and implementing changes to automations that yield

higher performance and resiliency while achieving lower operations overhead.

Accountability: owning the delivery of automations and serving as a technical lead.

Code, test, debug, implement, and document Process Automation (Lifecycle)

Develop and maintain funnel of projects for robotic process automation

Lead Programmer on implementation projects

Maintain and Support Process Automation Robot/Development uptime

Experience with change management with respect to people, processes, and

automation technologies

Ability to successfully roll out automation programs with demonstrable benefits

Develop, maintain, and support business applications (SQL/web-based apps)

Identify business needs through close collaboration with department managers

Streamline and improve internal processes and reporting

Drive efficiency and operational improvement using data modeling techniques

Support and train users by providing directions, corrections, and enhancements.

Communicate with users to find solution to case.

Analyze user requirements, procedures, and problems to provide coaching on system

use, recommend changes and automation to improve efficiency.

You ll need the following qualifications and experience:

Bachelor s degree in an appropriate field of study like Business Administration or

Finance

Minimum four years of business analysis experience and computer programming

experience (RPA, VB , PhP)

Previous relevant experience in business process re-engineering

Experience with at least one software development methodology required like UiPath,

Blue Prism, Power Automate, Automation Anywhere, etc.

Advanced Excel knowledge

Experience with RPA Governance / Controls

RPA programming

Code, test, debug, implement, and document automation programs

It s a strong plus if you have:

Experience with Healthcare/Mental Health environment

Process assessment experience for end-to-end process automation

Collaborate with team leads to identify gaps and constraints associated with business

requirements and processes and aid in providing solutions to resolve the process

issues

Strong communication and interpersonal skills

Strong organization and time management skills

Ability to effectively handle multiple priorities

Ability to operate across the business and in different environments and cultures

Microsoft SQL

Microsoft Azure

UiPath Certification