Technical Writer, Remote in USA

Atash Enterprises, LLC
Remote, Other
POSTED ON 8/22/2023 CLOSED ON 8/24/2023

What are the responsibilities and job description for the Technical Writer, Remote in USA position at Atash Enterprises, LLC?

Job Description

Technical Writer will be responsible for writing/revising user and product documentation, updating Medicaid policies/procedures, and preparing metrics for Information Technology Services (ITS).  This position will function as a member of the ITS team.
 
Responsibilities:
• Work with ITS team to write user and/or product documentation
• Conduct documentation review with business stakeholders and ITS team
• Lead effort to update or create ITS policies/procedures
• Develop PowerPoint slides, graphs/charts, and Visio/workflow documents as assigned
• Perform other Technical Writer duties as assigned
 
Responsibilities:
• Create and update all user and product documentation assigned by ITS
• Participate in assigned ITS projects from requirements gathering through implementation
• Understand the projects from business perspectives and acquire thorough application/system hands-on knowledge, especially from system end users’ perspectives
• Conduct documentation review with business stakeholders and ITS team to ensure the documents are user friendly and easy to navigate
• Assist with coordinating, facilitating and/or developing agenda and minutes for ITS meetings as required
 
REQUIRED Skill Sets:
• 7 years relevant experience in Technical Writing
• 2 years Information Technology experience
• Experience working on large scale projects with multiple stakeholders in both business and technical projects
• 4 years’ experience using Visio, PowerPoint, Word and Excel
• Ability to establish priorities & follow through on projects, paying close attention to detail with minimal supervision.
• Effective communication, presentation, & organizational skills.
• Effective team player in a fast paced and quick delivery environment.
• Required Education: BS/BA degree or combination of education & experience.
 
DESIRED Skill Sets:
• Demonstrate effective leadership, analytical and problem-solving skills
• Ability to work independently, as well as part of a team
• Establish facts and draw valid conclusions
• Recognize patterns and opportunities for improvement throughout the entire organization
• Ability to discern critical from minor problems and innovate new solutions

 

Salary : $40 - $0

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