Product Analyst

athenahealth, Inc.
Accord, MA Full Time
POSTED ON 11/10/2019 CLOSED ON 11/19/2019

What are the responsibilities and job description for the Product Analyst position at athenahealth, Inc.?

Connect with work that matters. Be a part of transforming the healthcare industry!

We are looking for a Senior Product Analytics Associate to join our team to drive improvement and value in the athenahealth products. Your job will be to partner with Product Management, Development, & Strategy in: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs.
 
You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization.  You have strong attention to detail and are at your best when tackling new problems and supporting innovation.
 
The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses; we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job.
 
Job Responsibilities
  • Lead the measuring the success of each product across customers including scorecard metrics, adoption and utilization
  • Work with the Product Management to determine the measures of success and guide good usage of outcome driven metrics
  • Pull user, transaction, and other data from complex systems in order to format into reports for the Product Managers
  • Synthesize results from experiments into data for the Product Managers to interpret success or failure
  • Develop and manage strong, collaborative relationships with associated product team and other stakeholders, as needed, to help drive results
Typical Qualifications
  • Ability to synthesize complex, high volume and sometimes contradictory information to effectively solve business problems.  
  • Knowledge of, and ability to use, strategies, techniques and tools for effective communication of technical ideas to various audiences
  • Strong understanding of database technologies and ability to write code to gather data
  • Bachelor’s Degree required; Degree (Bachelor’s or Masters) in quantitative disciples like Computer Science, Data Engineering, Data Science, Statistics, or Mathematics preferred
  • 5+ years professional experience, inclusive of a minimum of 2-3 years of data analytics
About athenahealth
  • Our Vision: To create a thriving ecosystem that delivers delivers accessible, high-quality, and sustainable healthcare for all. 
  • Our Location: This role will be based at our Global Headquarters in Watertown, MA   
  • Our Culture: If you’re curious, passionate and want to connect with work that matters, you’ve come to the right place. At athenahealth, our employees (or “athenistas”) are committed to making healthcare in the United States smarter. At the heart of athenahealth's culture is unconditional positive regard for one another, our customers, their patients and our community. We take time to celebrate diversity and our accomplishments and strive to be powerfully relevant and refreshingly candid in everything we do.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support and collaborative workspaces.
 

Location of Role :

Watertown, MA

Job Category :

Production Systems

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

taoperations@athenahealth.com for assistance.

https://www.athenahealth.com/careers/equal-opportunity

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