Sales Coordinator

Atlantic Builders is an award-winning, privately owned regional builder that has delivered thousands of brand-new homes in the Fredericksburg, Virginia area for over a quarter century and is now building in the Charlottesville region as well. The company has a simple philosophy: Build the best homes possible and create extraordinary relationships. They do that through their passion, dependability, and dedication to excellence.

Founded by Adam Fried in 1988, the company’s mission is to create relationships as passionately as they build shelter. The company truly is a local builder. The team not only works in the Fredericksburg and Charlottesville areas but also live and play there too. The company builds in some of the region's most desirable locations and has built strong relationships with the local trades and other business experts over the years that allow them to put more value and quality craftsmanship in every home they build. The long-lasting relationships Atlantic Builders develops with their customers are what sets them apart in the industry. Atlantic’s customers include employees, homeowners, and trade partners. These three legs are the foundation to bringing success and profitability to Atlantic Builders. With 55 employees and $140M in revenue, Atlantic Builders built 263 homes this past year.

Atlantic Builders’ passion for quality and excellence is reflected in their consistent ranking in the Top 10% of Builders Nationally as surveyed by Eliant, a homebuilder surveying company, as well as receiving the National Association of Homebuilders National Housing Quality Award, one of the highest and most prestigious awards in homebuilding. Additional awards include Partnerships Builder of Choice, Builder Partnerships Employer of Choice and Builder Partnerships Customer Satisfaction Awards.

Job Title: Sales Coordinator
Department:  Sales & Marketing
Reports to:  Vice President, Sales & Marketing
Position Type:  Full Time – Hourly, Non-Exempt
Location:  Main Office

Job Summary:
Perform or direct a variety of administrative services related to the effective processing of contract information for the Sales and Design Studio teams.

Duties and Responsibilities/Essential Functions:

General

• Continuously review policies and procedures for improvement opportunities
• Attend Weekly Company Meeting, Sales Meeting, and Daily Company Huddle
• Other Administrative Tasks as needed
• Special projects as assigned

Sales Simplicity/Sales Forms

• Complete updates as needed to all sales forms in the Customer Relationship Management system (CRM) to ensure the documents are available and accurate when needed
• Primary Administrator for DocuSign and Sales Simplicity (SS/CRM)
• Update multiple listings services and website with price and status updates

Sales Contract Paperwork

• To be accountable for accuracy and completeness of all contract information
• Review all sales and design studio paperwork for accuracy and complete budgets to send to accounting for margin analysis
• Notify Community Sales Manager and/or Design Studio Manager of any missing documentation, signatures, discrepancies, or errors
• Create Follow up System for to insure all missing items are completed in a timely manor
• Create and maintain a tracking system for contract data
• Release completed paperwork to Purchasing or VP of Sales, based on the process
• Track incoming deposits and Lender Approvals for adherence to timelines
• Track that paperwork processes are completed and on time
• Process paperwork by scanning into system
• Approve contracts in the CRM upon ratification
• Disburse ratified contracts, change orders, etc. to: Purchaser, Lender, Community Sales Manager, Real Estate Agent, Internal distribution list,Or any other required individual
• Change Orders - Completes the process upon receipt of ratified change order - Add or Delete options outlined in the change order within the CRM - Completes Lot Selection Sheets (LSS) and Design Studio Selections Exhibits (DC-TP) updates by uploading revised documents to the correct file location/Trade Partner Portal
• Coordinate, complete lender required documents, and follow through on mortgage appraisals (upfront)
• Other duties as assigned

Support all Atlantic Builders Core Values
Delighted Customers
Passionately Learn and Grow
Respect All Opinions
Act with Urgency
Give Back
Have Fun and Celebrate
Do It Right the First Time

Qualifications/Requirements:

Education/Experience
Two or more years of college education preferred, but not required
Two or more years in work-related field preferred, but not required

Skills
Basic computer skills (Word, Excel, Outlook, web-based applications)
Office equipment (phones, photocopier, postage meter)
Excellent verbal, written and listening communication skills
Strong time management, prioritization, planning, thoroughness, and attention to detail

Abilities
Ability to handle a variety of tasks, effectively prioritize and ensure follow-up
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to maintain a courteous and professional demeanor in all situations

Working Conditions/Physical Demands
Ability to frequently stand, walk, sit, see, hear, speak and be physically flexible; occasionally stoop, lift up to 50 lbs., carry, drive, bend, climb, squat, kneel, and push/pull.
No substantial exposure to adverse environmental conditions.
The noise level is usually moderately quiet in the office.

Atlantic Builders provides a competitive compensation and benefit package, including an attractive base hourly pay, an incentive opportunity and employee benefits.