Account Coordinator (Hybrid)

As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today’s market. Recognized for our pioneering Applicant-CentricTM approach and an award-winning culture, our expertise includes Staffing, Recruitment and Workforce Solutions. With more than 25 years of experience, Atrium is a WBENC-certified trailblazer with a legacy of helping employer brands source unparalleled talent and technology-driven workforce solutions that put people first. Let’s Get to Work.

Position Overview:

We’re looking for a passionate and motivated Account Coordinator. This role requires time management, attention to detail, the ability to work independently in a fast-paced, deadline-oriented environment. In this role, you will be expected to manage multiple HR processes with the focus on problem diagnosis, resolution and compliance. This role will also be responsible for cultivating relationships with key contacts at the client site to ensure exceptional customer service. The role consists of 100% account administration. Here’s what you should know if you want to join our team.

Responsibilities of the Account Coordinator:

• Evaluate, prioritize, and execute Client and Associate requests related to the hiring and employment of Associates
• Manage internal and external job postings
• Play a crucial role within a fast-paced and laser-focused recruiting team, working to coordinate onsite, phone, and virtual candidate interviews
• Supports employment activities, such as processing rehire eligibility requests, distributing satisfaction surveys, etc.
• Partner with Associates and Onboarding to gather all details required to initiate and complete the onboarding process provide Associates with assignment start information
• Build ongoing knowledge and expertise about HR and payroll compliance through satisfying learning and development assignments as issued
• Troubleshoot Client and Associate escalations with the assistance of leadership
• Maintain and update Excel and Google spreadsheets to organize data as necessary
• Assist with data governance throughout the recruitment lifecycle and produce ad-hoc reports as required
• Facilitate onboarding activities, including,
  • required federal/state mandated documents such as Form I-9, Form W-4, state-specific tax forms
  • Learn and adhere to state-specific payroll laws and I-9 classifications that impact the payroll process
  • client specifics documents
  • pre-employment screenings and
  • other onboarding tasks as needed
• Execute daily follow-ups to associates
• Enter/update associate information into Atriums HRIS and client HRIS and timekeeping systems
• Maintain/update Excel and/or Google spreadsheets to organize and track onboarding progress
• Assist with ad hoc projects

Qualifications of the Account Coordinator:

• Experience: 1 years of work experience
• Communication: can clearly articulate how to complete onboarding tasks and can effectively liaison with associates
• Empathy: understand how difficult the onboarding process can be and steps into the associate’s shoes and show you care
• Curiosity: understand the associate with effective questioning and listening. You are genuinely interested in helping
• Teacher: love sharing insight and knowledge and are patient and thoughtful when educating
• Delight: constantly think about making associate happy and always go the extra mile
• Problem Solver: adept at spotting issues and quickly suggest solutions
• Diligence: thorough, meticulous, and have astonishing attention to detail
• Positivity: warm, upbeat, and energizing and will brighten anyone’s day

Education Requirements:

• Bachelor's degree is required

Benefits:

• Atrium Care Package available, upon eligibility

As a woman-owned firm, we value diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.