Shipping Manager

Summary: Manage daily shipping and distribution operations. Ensures complete orders are shipped and delivered in a timely manner. The shipping manager is analytical, well-organized and excels in communication. Comfortable with paperwork and information systems and possesses great knowledge of shipping and receiving procedures. Hands on position that requires working closely with the shipping team to ensure that the shipping processes are running smoothly and effectively.

Location: Roselle, Illinois

Reports To: Vice President, Laboratory Services

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use software to track, check, prioritize and route orders
• Manage all important documents such as advanced shipping notice, pick slips, bills of lading etc.
• Direct the flow of packages from preparation to shipment
• Inspect labels, barcodes, and other features of completed orders
• Supervise and lead subordinates (receiving clerks, order pickers etc.)
• Control budget of the shipping department
• Collaborate with warehouse, purchasing and other managers to optimize processes
• Resolve issues regarding shipped orders
• Ensure compliance to legal regulations and company policies
• Report to management on activities and issues
• Operate forklift/pallet jack to move product and pallets
• Partner with management in hiring and training of Shipping team and conducting performance reviews
• Other duties as assigned Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
• Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.
• Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Three years’ experience in the related area as an individual contributor. 1-3 years supervisory experience is preferred.

Extensive knowledge of the function and department process. International freight shipping experience preferred.

Freight handling experience is required.

Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Write routine reports and correspondence. Speak effectively before groups of customers or employees.

Math Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.

Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office, email and accounting software. Certificates and Licenses: Clean driving record is required

Supervisory Responsibilities: Manages subordinate employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, high moderate at times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.