What are the responsibilities and job description for the Administrative Assistant position at Atwood Management?
Join Our Dynamic Team as an Administrative Assistant at Atwood Management!
Are you ready to play a key role in delivering exceptional tenant experiences while keeping operations running smoothly? Atwood Management is seeking a motivated Administrative Assistant to support our Leasing, Homeowners Association, Maintenance, Accounting, and Management Teams. In this exciting role, you’ll use your top-notch communication and problem-solving skills to enhance customer engagement, ensure seamless operations, and help create an environment where tenants feel right at home!
Why You'll Love This Role:
As the first point of contact for tenants and customers, you’ll be the friendly face and voice of Atwood Management. Whether you’re solving a problem with a smile, assisting with lease renewals, or organizing key tasks, you’ll be making a meaningful impact every day. If you thrive in a fast-paced environment and love being at the heart of operations, this is the perfect fit!
What You'll Do:
- Be the voice of Atwood! Handle incoming calls, emails, chats, and walk-ins with a professional, positive, and problem-solving approach.
- Keep tenants and homeowners in the loop—send out daily notifications for showings, inspections, and work orders by 9 AM and as needed.
- Stay on top of key administrative tasks—track lease renewals, renter’s insurance, pet agreements, tenant violations, and more.
- Support our Leasing Team from start to finish—manage leads, schedule showings, process leases, assist with move-ins, and keep the tenant experience running smoothly.
- Help Property Managers with resident retention—coordinate events, special promotions, and monthly newsletters that keep tenants happy and engaged.
- Provide vital support to our Homeowners Association Team, preparing and distributing important communications and documents.
- Step up in times of need—respond quickly and effectively to property emergencies, keeping everything under control and minimizing liabilities.
- Make sure everything is in its place—accurately complete and submit paperwork while maintaining a tidy digital filing system.
What You Bring:
- Experience in Hospitality or Customer Service preferred
- Knowledge of relevant computer applications (Microsoft Teams, Outlook, AppFolio, etc.)
- Organizing and prioritizing
- Hospitality-driven / service-oriented
- Time management
- Attention to detail and accuracy
- Confidentiality
- Communication skills (written and verbal)
- Ability to work well with others
- Problem-solving skills
Job Type:
- Full-Time, Monday-Friday, 8 AM - 5 PM
- On-site at 209 S 2nd St, Mankato, MN 56001
Compensation: Starting at $16.00 - $18.00 per hour, based on experience.
Comprehensive Benefit Offerings:
- Health, dental, vision and disability insurance.
- 401(k) with employer match.
- Paid Time Off: PTO/ESST, Vacation and Paid Holidays.
- Lifestyle Benefits: Fitness center discounts, roadside assistance, veterinarian discounts/pet RX savings and more!
Ready to make an impact? Apply today to join our team and be a key part of delivering exceptional tenant experiences at Atwood Management!
Salary : $16 - $18
