Driver Coordinator & Technical Support

"Vorsprung durch Technik" or, "Progress through Technology" is our company ethos and is the core belief that drives the development of every Audi vehicle. It inspires the innovative solutions, revolutionary engineering and progressive design that have become synonymous with the Audi name. And it reminds us to challenge ourselves, rewrite the rules from time to time and always fuel our pioneering spirit. The spirit that sets us apart on the racetrack and the open road. In our relentless pursuit to become the number one premium car brand in America, we need employees who share in this spirit of challenging the status quo in everything that we do.

Role Summary

• Assist and coordinate the functions of the test fleet vehicles, more-zone test vehicles, staff development hiring of external employees, paperwork, payroll, etc.
• Coordinating work schedules on a daily basis.
• Special testing requirements for Prototypes on public road driving.
• Coordination with the locations regarding the Paid Driver needs and make certain that the requirements across all stations are aligned.

Role Responsibilities

Main responsibility (95% of time)

• Daily operations needed for both Prototype, Development and Production vehicles under a wide range of requirements and diversity including rapid mileage accumulation and detailed analysis.
• Training – Driver training as well as customer training on vehicle systems and reporting structures. Including: drive details, specific testing needs per procedures and documents.
• Coordinates paid driver testing with management and workshop to ensure correct staffing.
• Ensures proper documentation and proofing end of shift reports.
• Instills a safety first attitude
• Ensures product security
• Coordinates external employee, test and travel expenses.
• Assists with some contract worker HR/payroll items
• Maintains a team-oriented and productive atmosphere.
• Assist with a technical documentation and follow-ups as requested by I/EG-Qxx engineers regarding further analysis and reporting.
• Reviewing and maintaining documentation – driver reports, work orders, data recorders, KPM, etc.
• Reporting and feedback including weekly downloads , software support of technicians updates to responsible groups / persons all with the technicians
• Installation and function of test measuring equipment; I.E. Data Loggers, Test Parts, Testing, analysis, etc.
• Maintain and update all test routes as needed for, More-Zone Vehicles, Special Testing and Driver Assistance specific needs
• Supports visiting Test Groups
• Prepares workspaces and badges
• Greets test groups when they arrive and introduces them to the facility
• Helps test group with facility assets: Vehicle hoists, Trailers, Ballast, Fuels, etc.
• Assists in the shipping of the test group’s vehicles, parts, fuel, etc. both domestic and international
• Conducts exit interviews with test groups
• Performs maintenance and services(as needed/ back-up)
• Makes sure all data cards get changed after shifts and uploaded
• Completes weekly inspection of cars to document damage or issues
• Assists with vehicle shipments in and out of facility
• Helps maintain a clean and safe work environment.
• Maintains all Safety documents including Emergency Plan
• Keeps facility in compliance with VWGoA’s Environmental and Safety standards
• Ensures that entire staff is up-to-date on safety training
• Completes monthly safety inspections for facility.
• Runs quarterly Safety meetings.
• Supporting of Test Fleet Activities (Audi) as needed determined by the Operations Manager, David Moreland

Additional Responsibilities (5% of time)

• Facility Maintence needs, IT & Security, Environmental

Experience

• 5 years of relevant experience

Education

• Technical training in vehicle testing or engineering field of Automotive
• 5 years’ experience in Engineering level vehicle testing
• Engineering experience in Manufacturing / Vehicle testing environment (desired)

Skills

• Analytical and conceptual thinking – using logic and reason, creative and strategic
• Communication skills – interpersonal, presentation and written
• Computer savvy – skilled in use of software / Engineering tools
• (INCA, Vector, Diagra, IDEX, CP Tool, VDS, System 42)
• Integration – joining people, processes or systems
• Problem solving
• Resource management
• Positive employee relations / team building
• Interviewing and hiring. Employee records and keeping.
• Continuous improvement
• Self-organized
• Ability to organize and maintain a clean work environment
• Environmental knowledge and reporting structure

Specialized Skills

• Mechanical competencies
• Extensive understanding of Audi systems, Flexray, CAN, Fiber, MMI, Driver Assist
• Database maintenance and updates
• Specific computer programs based on VW / Audi Systems
• Hazmat shipping and receiving certification
• CPR Certification
• Forklift certification and operation
• Efffk Certification or equivalent

Work Flexibility

• Ability to work on and maneuver around a vehicles, including tire changes, lifting of up to 75lbs.
• 8% Potential travel required for this role
• Work schedule is typically 40 hours per week. However, travel requirements and special testing will result in extended hours needed on a weekly basis at times.

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.