Program Coordinator

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We’ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education’s list of 2017 Great Colleges to Work For.

The Program Coordinator is responsible for being the first point of contact with the public, and who assists the Business Consultant and Area Director of an Area Office with client program development, program delivery, client management, and administration. The position requires the ability to provide administrative support for the office while effectively managing multiple projects simultaneously. The Program Coordinator is responsible for the marketing of local SBDC programs and delivers introductory presentations to prospective clients and inquiries. This person also conducts introductory meetings and provides basic introductory business information via telepone, fax, e-mail, social media channels, and in person.

• Meet and greet the public with a professional image and route messages to consultants as appropriate
• Meet with new clients and provide basic introductory information
• Research information requests as needed, and follow-up with inquirer
• Schedule consulting appointments for staff as requested
• Develop and maintain knowledge base of small business resources on the local, regional, and national levels
• Make basic introductory business presentations and provide information to potential SBDC clientele.
• Schedule and maintain a master calendar of CE classes, programs, and other events in cooperation with the consulting staff
• Prepare promotional materials as appropriate

• Make presentations, recruit, and provide information to potential SBDC class participants
• Register and document participants for classes
• Recruit, coordinate, and correspond with outside program speakers via multiple channels
• Maintain records of and recruit speakers

• Assist Business Consultants with research; perform demographic studies; analyze market and industry trends/statistics; internet research as needed
• Input data accurately and timely into the SBDC's Client Information System (CIS) and Continuing Education Database (Cetrac).
• Maintain area records and files in accordance with SBA requirements.
• Perform support duties required for the operation of the Area office using standard SBDC equipment and software in the preparation of:
  • Correspondence
  • Presentation materials
  • Purchase and check requests
  • Invoices
• Other duties as assigned.

• High School Diploma or GED required. College degree preferred.
• Requires four years of related experience, or an equivalent combination of education and experience.

• Knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook.
• Knowledge of Banner software.
• Knowledge of office equipment and computers.
• Effective organizational and time management skills.
• Excellent communication, teamwork and multitasking skills.
• Ability to prioritize work assignments.
• Ability to function as a team player.
• Ability to communicate effectively in English, both orally and in writing.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.