What are the responsibilities and job description for the Customer Service / Office Manager position at Austin Doors?
We are looking to hire a confident Office Manager to join our team. We are seeking an energetic, customer focused candidate who has excellent communication skills and comprehensive customer service background.
Job Responsibilities
- Handle incoming calls with customers requiring service and sales
- Work with the customer to understand their needs and schedule the appropriate service
- Quickbooks
- Certified Payroll
- Gather information from the customer to make sure they are taken care of
- Guide customers to the best overall solution
- Represent the company in a professional manner with good customer service and excellent verbal and written communication skills
- Work with vendors and order materials needed for customer jobs
- Other responsibilities as assigned
Compensation and Benefits
- Advancement opportunities
- Competitive hourly market based salary
- Healthcare, dental, and vision coverage
- Paid time off program
Work Schedule
- Regular shifts are available between business hours of 8:00 AM - 5:00 PM; Monday through Friday.
- Position requires you to be available to work in the office, not remotely
. Requirements: High school diploma or General Education Degree required (GED) AA/BA preferred
- (2) years minimum of customer service experience, or administrative background preferred
- QuickBooks experience is mandatory
- Must be able to work independently with little supervision
- Must be able to work well with others in a team environment
- Must be able to work in a fast-paced environment, with the ability to prioritize tasks
- Ability to solve practical problems and deal with a variety of variables in a situation
- Knowledge of and familiar with computer use and possess excellent typing skills
- Excellent oral and verbal communication skills
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Experience:
- QuickBooks: 3 years (Required)
Work Location: In person
Salary : $22 - $27
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