Glass Technician

We invite you to join us at Driven Glass!

Our Driven Glass family, which includes the iconic brands Jack Morris Auto Glass, All Star Glass, K&K Glass, and Auto Glass Now, offer the most reliable auto glass repair, replacement, and calibration services across the country. As the second largest auto glass repairer across North America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass services.

We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Driven Glass is investing in your career growth.

JOB DESCRIPTION:

Job Summary:

Installs, configures, and repairs glass windshields at shop location. Provides exceptional customer service and technical aptitude for servicing vehicles in a fast-paced environment.

Entry-level position typically requiring some prior knowledge or experience.

Job Description:

Specific responsibilities include:

• Install windshields and auto glass in our shop or from a mobile operation unit

• Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc.

• Repair chips and other glass damage

• Interact with customers to ensure customer satisfaction with a job well done

• Process payments from mobile customers

• Maintain a professional appearance and positive attitude

• Maintain cleanliness of work environment

• Performs a variety of maintenance and technical support on installed products and equipment

• Troubleshoots, diagnoses, and resolves malfunctions of a moderately complex nature

• Determines when products should be upgraded or replaced

• Communicates information that requires some explanation or interpretation
  

• Must have a valid driver’s license

• Must be able to maneuver around vehicles to position yourself safely during installations

• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning

• Capable of working any day of the week including Sundays and work in hot/cold weather conditions

• Must be able to lift up to fifty (50) pounds
• Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
• Exceptional customer service skills
• Attention to detail
• Ability to communicate clearly and effectively with customers and team members
• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
• Motivated self-starter who is willing to work independently and with teams

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