Rail Operations Manager

Auto Warehousing (AWC) has been family-owned and operated for more than 50 years and is North America's leader in finished vehicle logistics. Our mission is to service customer vehicles safely, efficiently, with quality and pride. Our Associates are the reason for our success, and developing their talent remains critical to our future.

AWC is hiring a full time Operations Manager for our Portland location. This will be a day shift position and this position comes with an AMAZING benefits package and great pay too! Please apply fast for this position!

Summary of Position:

This position is responsible for organizing and scheduling staff and directing the day-today operations of all Auto Accessory operations: rail, yard, and accessory shop functions. This position is responsible for ensuring the quality installation of parts onto vehicles, loading of vehicles onto rail cars, and receipt/movement/storage of vehicles through efficient productivity of the work crews. This position coordinates activities of associates under the direction of the Terminal Manager to ensure a well­ coordinated, productive operation.

Essential Functions, Duties & Tasks:

• ​​Responsible for the daily scheduling of personnel in order to complete receipt/movement/storage, rail loading, pre-delivery inspections, and installation of parts onto vehicles in a productive cost-efficient manner.
• Direct the facility's day-to-day activities.
  • Oversee vehicle receipt/movement/storage.
  • Oversee pre-delivery inspections.
  • Oversee customer parts; receipt/movement/ storage
  • Oversee rail loading operations
• Assign personnel to job locations.
• Ensure personnel have the support, tools, and supplies needed for production, including the purchase and inventory of consumable materials
• Conduct audits and make suggestions for corrective action as needed
• Documents performance issues and coordinates all correction action with Terminal and HR Managers
• Observe and assist where needed.
• Ensures all AWC policies and procedures are followed
• Daily communication with leads, other staff, and office personnel to determine staffing, supply and operational needs, and ensures these needs are met.
• Responsible for ensuring new personnel receive the appropriate training
• Report accidents and injuries on appropriate forms and communicates the procedure to all appropriate customers/vendors and AWC personnel
• Conducts accident investigations
• Responsible for safety programs in order to provide a safe, clean workplace for all personnel and within the regulations of local, state, federal, and regulatory standards
• Conducts time studies and worker-minute reports and evaluates associates according to standards
• Assists in the facility budget process
• May interface with the Customer to ensure quality and customer satisfaction with direction from Terminal Manager
• Conducts labor/materials cost analysis and coordinates rates with Terminal Manager
• Able to react to change productively and handle other essential tasks as assigned
• Implement and maintain quality processes, tracking, and auditing metrics for accessories installations and develop new programs to enhance and/or improve relationships between customer, vendors, and AWC

• Participate in weekly Quality Meetings with Customer and AWC

• Write A3, 8D's (Eight Disciplines), or other approved method for customer to show AWC's reaction, containment, and resolution to internal and external issues if applicable

Knowledge, Skills & Abilities Required:

• ​Good communication skills, both verbal and written
• Ability to read and interpret technical manuals such as the AAR Manual
• Ability to effectively supervise and delegate work to others
• Ability to communicate deficiencies not in line with standard procedures in a diplomatic and appropriate manner
• Work with a great deal of autonomy
• Ability to keep confidential any documents and information seen, heard or generated in the performance of job duties
• Ability to work both indoors and outdoors, often in extreme weather conditions
• Must work outdoors 60% of the shift
• Mechanical aptitude.
• Must be computer literate with Word, Excel, Outlook and Time & Attendance software and be able to learn proprietary AWC VIPs software.

Education, Experience & Minimum Requirements:

• ​Must be able to read, write and communicate in English
• Must be computer literate
• High School Diploma or equivalent
• 5 years of auto processing experience (rail loading/unloading experience preferred)
• 3 years experience as a supervisor or lead.
• Experience working in non-union and unionized environments.
• Excellent leadership, management and organizational skills
• Good driving record and must have and maintain a valid State Driver's license.
• Ability to drive manual and automatic transmission vehicles
• Ability to work both indoors and outdoors, often in extreme weather conditions
• Must treat all individuals with respect and dignity
• Must have a positive attitude and ability to work in team-orientated culture with strong communication skills
• Must be customer-focused, results orientated, have solid decision-making abilities
• Must be able to resolve conflict with the ability to build relationships
• Must be adaptable and use effective coaching and mentoring skills

Preferred Requirements:

Associate's degree or higher preferred

Auto Warehousing Company, including its subsidiaries, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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