Dealer Success Manager - Texas

About AutoFi

AutoFi is the leading commerce platform for end-to-end digital automotive sales and financing, powering billions of dollars in transactions every year through a network of top lenders. Our cloud-based pricing platform and APIs offer customizable solutions to power prequalification and financing for the largest automotive brands in the industry. 

We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and Mouro Capital. AutoFi recently raised an $85 million dollar financing at a nearly $700 million valuation to double down on our mission to bring joy and trust to the automotive market. You can read more about our recent financing here. 

After producing five consecutive years of 100% revenue growth, the AutoFi team in 2022 more than doubled in headcount, while our platform processed more than one million automotive financing requests that resulted in more than $3 billion in vehicle sales. Our recent round of funding will fuel continued growth, enabling us to keep innovating on behalf of our dealer, OEM, lender and enterprise clients. 

Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We’re empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We’ve never been more excited about the opportunity in front of us to help transition the auto industry to the digital future. If changing a trillion-dollar industry sounds exciting, we’d love to hear from you. Read more about joining us here.

About the Role:

AutoFi is currently looking for a customer centric Dealer Success Manager, based in Dallas or Houston, Texas area to join our growing team. This is a position that requires experience to execute right away.

You will travel up to 75% of the time, managing your own Book of Business. This role will require onsite visits, C-Suite relationships, Sales, and performance management which are crucial to the success of everyone involved.

Responsibilities

Strategic relationship management with C-Suite level, assigned Automotive Dealers to ensure performance improvement.

Experience reviewing data, ability to make decisions with performance reporting and present to your dealership partners to grow their revenue. 

Proven experience with leading Quarterly business reviews.

Will have an in-depth understanding of the operations of an Automotive dealership sales and finance departments, Internet department or BDC, with experience of managing the digital consumer journey of an automotive dealership to a point of delivery.

You should be able to demonstrate a practical understanding of best practice digital sales processes, operating practices, digital marketing vendors and CRM software tools.

You will be able to execute account growth by creating sales opportunities.

Through training you will be providing insight on best practices that will leverage and drive the dealers' business.

You will own the overall relationship with your dealers from start to finish which will include, overseeing on-boarding increasing adoption, driving transactions, account growth of either adding rooftops or product enablement, ensuring retention and delivering satisfaction.

You will need to be as comfortable speaking to a customer as you would a Sales Person, a Sales Manager, a Dealer Principal, a Public Company Director or a Manufacturer.

You will be working primarily with Vehicle Sales Teams (Sales People, Sales Managers Internet/BDC, and F&I Managers) implementing our software platform and processes into their dealerships to maximize lending programs.

Required Qualifications

You have an assertive and persuasive personality.

You have a disciplined systematic approach to work.

You are detail-oriented and analytical.

Ability to prove that you can deliver results.

5 years of dealership management experience.

You must be highly computer literate, proficient in Google Suite, Apple (Pages, Numbers, Keynote) and Microsoft Office products.

You must be highly trainable on technology, quick to adapt to new programs and processes.

You will have a working knowledge of common DMS systems, F&I eRating/eContracting systems, and F&I reporting tools.

You will be a proficient user of automotive CRM software.

You will thrive in a multi-tasking environment and be able to adjust priorities on-the-fly.

You will have excellent verbal, written and presentation skills.

• We offer full training, a competitive pay and rewards package for the successful applicant along with great benefits.

• Medical, Dental & Vision covered by AutoFi
• Flexible work hours
• Excellent compensation structure
• Competitive pay and remuneration package
• Visionary leadership team
• Growth opportunities within a dynamic culture