Program and Data Compliance Manager

*HIRING BONUS: $750!*

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

Avalon's Operations team advances our mission across five critical areas: Administration, Compliance, Data Management, IT, and Asset Management. They cultivate a productive work environment, uphold regulatory standards, support grant management, maintain and analyze essential data, address technology needs, and monitor our assets and properties.

As part of the Operations team, the Program and Data Compliance Manager plays a crucial role in upholding our commitment to supportive housing. Responsibilities include overseeing program compliance, managing data quality, ensuring adherence to program standards and government regulations, conducting audits, developing policies, collaborating with teams on compliance matters, and providing staff training.

In addition to a competitive salary, here are some of the key benefits that Avalon staff receive:

Paid Time Off Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!

Medical Full-time employees can choose from three different medical insurance plans with dental, vision, and prescription coverage, including an option with no per-payroll premium contribution, even for families! Your personal annual deductible is capped at $1,000.

Life and Disability Plans All staff working more than 16 hours per week are provided life insurance and short- and long-term disability plans, with Avalon covering the premium cost.

403(b) Retirement Plan Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Core Responsibilities Include:

• Ensure adherence to regulations and ethical standards, staying current with Federal and State rule changes
• Conduct audits, develop and implement best practice-aligned policies and procedures
• Work with all teams to address compliance and accreditation issues, enhancing organizational standards
• Monitor data processes for accuracy, implementing control measures and verification protocols
• Design and implement training programs on program activity terms, compliance, and data management, coordinating with Data Administrators
• Foster organizational awareness in continuous improvement and compliance
• Identify compliance risks, develop corrective plans, and report to management and stakeholders
• Collaborate with regulators, auditors, and beneficiaries to align practices with standards and meet service needs
• Regularly review and enhance strategies to reflect evolving regulations and needs
• Lead funding processes, ensuring compliance, and managing reporting calendars
• Review and manage award agreements and contracts, ensuring proper execution and storage

Desired Qualifications & Experience

• Proficient in quality control and program compliance principles
• Skilled in creating and managing organizational policies
• Experienced in staff training, project management, and client relationship management
• Knowledgeable in HMIS or equivalent information systems, with a focus on database management
• Understanding of both qualitative and quantitative data analysis techniques for performance measurement
• Demonstrated project and time management capabilities with exceptional organizational skills
• Strong working knowledge of key applications (MS Office, Slack, DocuSign, PDF Editor, Google Workspace, HMIS, Foothold)
• Well-versed in critical thinking and adept at creative problem-solving
• Comfortable with change and committed to continuous improvement
• Ability to effectively communicate verbally and in writing, and proficient in coordinating multiple tasks under deadline pressures

Job Title: Program and Data Compliance Manager

Reports to: Director of Finance and Administration

Location: Primarily based at Avalon's main office at 1327 Jones Drive; remote work is possible for administrative tasks

Status: Salaried, Exempt

Starting Wage: $50,675.00

Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short and long-term disability plans, Employee Assistance & Wellness programs

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse racial and ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories until an offer of employment is extended. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position. We are committed to transparency about our decision making process, and will seek clarifying information from an applicant to help us make a determination in this regard.