What are the responsibilities and job description for the IT Support position at AvaSure LLC?
Who we are...
We help people keep people safe. AvaSure has helped the nation’s leading health systems create safer environments for patients, families and caregivers. Our team is essential to this mission and each person plays an invaluable role in our continued growth and success. Come join our amazing growing team!
Objective/Scope
This position will be responsible for activities in both facilities and information technology. The Facilities and ITS Support will focus on resolving IT and facilities issues as assigned by the department manager. At AvaSure, we focus on providing excellent internal customer service.
Job Functions
- Assisting in department strategic planning and risk analysis.
- Helps Identify and implement facilities and information system needs.
- Performing IT support activities as needed.
- Complete facilities projects and system upgrades.
- Performing regular maintenance and management of hardware & software systems.
- Ensure HIPAA and other regulatory compliance.
- Attend continuing education and certification programs.
Competencies
- Internal customer focus.
- Organizational Skills.
- Ethical Conduct.
- Leadership.
Supervisory Requirements
- Work with team members to build operational and technical expertise.
- Under the direction of the IT Manager for Facilities and IT activities.
Education and Experiences
- Degree in Computer Information Systems or equivalent work experience.
- Certifications (CompTIA, Cisco, Microsoft) a plus.
- Ability to evaluate software and hardware needs and network experience.
- Strong troubleshooting and critical thinking skills.
- Ability to prioritize and multitask.
- Deadline and detail oriented.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.