Remote Field Engineer III

Avaya
Fairfax, VA Full Time
POSTED ON 8/3/2023 CLOSED ON 9/30/2023

What are the responsibilities and job description for the Remote Field Engineer III position at Avaya?

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

ABOUT THE OPPORTUNITY

We are seeking a Remote Field Engineer with Avaya Aura experience and Top-Secret clearance that would be replacing Nortel CS1k gear as needed. Seeking someone with Software Specialist background or job skills. Must be located in a commutable area to Fairfax, Virginia, able to travel at least 50% of the time overseas to any of 83 countries and be prepared to stay for 4 to 6 weeks when install is needed. Must have a valid passport or be able to quickly obtain a passport. When not overseas there is an opportunity for remote work but must reside in a commutable distance to Fairfax VA to be available for onsite pre-staging operations when required. Hybrid example would be 1 month in office during build, 2 months remote when no pre-staging is taking place. Should be able to work without direct supervision in challenging environments globally. Must have a working knowledge of Avaya technologies, be able to deploy Avaya Aura systems, telephones, and equipment all while providing troubleshooting during the deployment and pre-staging phases. Individual will be part of an implementation team responsible for providing US government customers with professional and expert support. Must be able to operate independently or as part of a team in foreign countries to complete telecommunication installation mission.

ABOUT YOU
  • 5 to 8 years of experience in telecommunication systems installation
  • Avaya Aura Red/ System Manager/ Session Manager/ Communications Manager
  • Software Specialist Competencies
  • System Manager/Session Manager HA/Communications Manager HA
  • AES for single TSAPI link to AT&T provided 3rd party Call Recording for Main Operator locations plus single security office
  • Avaya Messaging Voicemail
  • Breeze for Attn Console
  • Breeze for Avaya Device Adapter (ADA) in some locations this is being End of Sale
  • Avaya Aura, CS1K and IP Office technologies experience required
  • IPO and CS1K background would be helpful
  • Normal system Layout
  • Preferrable if Avaya Aura Certification is in place
COMPENSATION

The pay range for this opportunity is from $87,800 to $118,500 performance-related bonus benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location.

Experience
5 - 8 Years of Experience
Education
Bachelor degree or equivalent experience
Preferred Certifications
Avaya and Industry certifications are highly desirable
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf). #LI-LD1

 

Salary : $87,800 - $118,500

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