Operations Specialist

JOB DESCRIPTION:  

 
The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities. 

Benefits Overview:

• Health, Dental, Vision Insurance* 
• 401(k) Savings Plan with Employer Matching* 
• Employee Stock Purchase Plan* 

• Company-Paid Life Insurance* 
• Paid Holidays, Paid Vacation Days, Paid Sick Days* 
• Opportunities to advance and grow professionally 

COMPLIANCE COORDINATOR RESPONSIBILITIES: 

• Assist with caregiver onboarding activities; may be asked to assist with recruiting activities 
• Ensuring all caregiver personnel files are secure, accurate and complete 

• Verification and maintenance of caregiver credentials (licenses and certifications) 
• Creating and providing monthly evaluation and skills report to Director(s) 
• Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities 
• Coordinate with People Services on all unemployment claims 
• Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education 

MEDICAL RECORDS CLERK RESPONSIBILITIES: 

• Performs all admissions for data entry, inputs physician's plan of care and other medical information into the computer when requested 
• Prints and distributes the physician plan of care 
• Maintains a tracking system of physician orders and plan of care in order to maintain compliance 
• Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks 

• Completes work and documentation with accuracy and within Premier time frames 
• Assists the Clinical Director with maintaining compliance as directed 
• Actively listens and always follows appropriate channels of communication 

PAYROLL ASSISTANT RESPONSIBILITIES: 

• Weekly time sheets entries for caregiver staff visits which generate billing 

• Audit weekly payroll reports and make timely payroll adjustments when necessary 
• Process and close payroll each week according to guidelines 
• Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines 
• Prepare and maintain payroll files 
• Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner 

• Be primary point of contact for location caregiver payroll inquiries 
• Establish an open line of communication and positive relationship with the Corporate Payroll department 
   

OFFICE SUPPORT ACTIVITIES: 

• Scanning and/or filing of documentation and records 
• Assist in answering incoming calls and ensuring accurate messages are taken and given to the appropriate staff member 

• Mail distribution to appropriate staff members or department 
• Process invoices according to branch location guidelines 
• Office supply orders 
• Perform special projects as needed 

OPERATIONS SPECIALIST QUALIFICATIONS: 

• High School Diploma or equivalent required, College Degree a PLUS 
• Payroll and/or human resources experience 
• Proficient in English, Bilingual a PLUS 
• Home Health experience is a PLUS 
• Knowledge of Microsoft Office Suite, proficient in Word and Excel 

• Team player, ability to multitask and take on new tasks 

If you feel that you are a match for our Operations Specialist opening, we welcome you to submit your resume. 

 
Other Duties 
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Aveanna Healthcare is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as all other protected groups 

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