Front Desk Agent

AVLAU
Sherman Oaks, CA Full Time
POSTED ON 10/15/2024
AVAILABLE BEFORE 12/26/2024

About Us:
AVLAU is a premier building and design materials studio specializing in high-quality products for residential and commercial projects. Our commitment to innovative design and superior craftsmanship has made us a leader in the industry. We are seeking a motivated and customer-focused Front Desk/Sales Representative to join our team and contribute to our continued success.

Responsibilities:

  • Greet and assist customers as they enter the studio, providing a welcoming and professional experience.
  • Answer phone calls and respond to email inquiries, directing customers to the appropriate department or staff member.
  • Provide product information, including details on materials, design options, and pricing, to potential clients.
  • Assist customers in selecting products that meet their design and budget needs, offering expert advice and recommendations.
  • Process sales transactions, including invoicing, payments, and tracking orders.
  • Maintain an organized and visually appealing front desk and showroom area.
  • Schedule appointments and coordinate with designers, contractors, and suppliers.
  • Keep track of inventory levels, order stock as needed, and assist with merchandise display.
  • Collaborate with the sales team to achieve monthly and quarterly sales goals.
  • Provide administrative support to management as required.

Qualifications:

  • High school diploma or equivalent; a degree in Interior Design, Business, or a related field is a plus.
  • 2 years of experience in a front desk, sales, or customer service role, preferably in a building materials, design, or retail environment.
  • Strong communication and interpersonal skills, with a friendly and approachable demeanor.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and experience with CRM or sales software.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Knowledge of building materials, interior design, or architecture is highly desirable.

Benefits:

  • Competitive hourly rate and commission structure.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Sales: 2 years (Preferred)

Ability to Commute:

  • Sherman Oaks, CA 91423 (Required)

Ability to Relocate:

  • Sherman Oaks, CA 91423: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25

For Employer
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