General Manager

avli
Milwaukee, WI Full Time
POSTED ON 7/1/2024 CLOSED ON 7/17/2024

What are the responsibilities and job description for the General Manager position at avli?

Job Details

Avli Milwaukee is looking for a General Manager

Summary

Avli Restaurants are creative Greek, where tradition meets contemporary elegance and guests experience our core philosophies of Philoxenia (hospitality), Kefi (joy), and Meraki (passion).

We welcome you in to live and enjoy life through our classic and contemporary Greek dishes, lively beverage program, and an ambiance that reflects life in Greece.

Our Ideal Candidate Will Have The Following Skills

Positive attitude

Team leadership

Toast POS, 7-Shifts Scheduling, Google Workspace, OpenTable Reservation System

Professional communication and presentation

Inventory control

Profit and Loss statement understanding

Supervisory Responsibilities:

  • Oversees all restaurant operations, including:
  • Oversees hiring and training of all restaurant hourly employees and managers
  • Oversees and delegates tasks such as staff scheduling, inventories, ordering, cleaning, among other tasks, assigning roles based on experience and skills.
  • Supervises work product from all areas and functions of the restaurant.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline, investigation, and termination of employees as needed and in accordance with restaurant policy.

Duties/Responsibilities:

  • Recruit, train, and supervise a diverse team of employees, including hiring, scheduling, and performance management.
  • Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service.
  • Provide coaching and mentorship to team members, ensuring their professional growth and development.
  • Conduct regular staff meetings to communicate goals, policies, and operational updates.
  • Oversee day-to-day operations to ensure smooth functioning of the restaurant.
  • Assist executive team in the development and enforce standard operating procedures (SOPs) for various areas, including front-of-house, back-of-house, and customer service.
  • Maintain a clean, safe, and welcoming environment for both employees and guests.
  • Monitor inventory levels, track food and beverage costs, and implement cost-control measures to maximize profitability.
  • Maintain a strong focus on providing exceptional customer service and ensure guest satisfaction.
  • Handle customer feedback, complaints, and resolve any issues promptly and professionally. Train in de-escalation.
  • Regularly interact with guests, build relationships, and address their needs and concerns.
  • Implement strategies to enhance the overall dining experience and promote repeat business.
  • Develop and manage the restaurant's budget, including revenue forecasts, cost analysis, and expense control.
  • Monitor financial performance, review financial statements, and implement strategies to improve profitability.
  • Analyze sales trends, customer preferences, and market conditions to identify opportunities for growth.
  • In coordination with the executive leadership team, implement effective pricing strategies and promotions to increase revenue.
  • Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
  • Conduct regular inspections to maintain cleanliness and hygiene throughout the restaurant.
  • Train staff on proper safety procedures and maintain documentation for health inspections.

Required Skills/Abilities:

  • Proven experience as a G.M. or in a similar leadership role within the restaurant industry.
  • In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
  • Strong leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent customer service and problem-solving abilities.
  • Proficient in financial management, budgeting, and cost-control techniques.
  • Outstanding communication and interpersonal skills.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Knowledge of health and safety regulations and compliance standards.
  • Flexibility to work evenings, weekends, and holidays.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 4 years

Restaurant type:

  • Elevated dining restaurant

Weekly day range:

5 day work week, varied shifts 7 days a week, brunch, lunch, and dinner

Ability to Relocate:

  • Milwaukee, WI 53212: Relocate before starting work (Required)

Work Location: In person

More detail about Avli - Milwaukee part of Avli, please visit https://culinaryagents.com/entities/566532-Avli---Milwaukee

Salary : $90,000 - $100,000

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