What are the responsibilities and job description for the Remote customer service position at AWTB?
We are looking for an energetic driven and detailoriented Remote Customer Service Representative. Our Travel Coordinators play a key role in our travel team building itineraries crafting emails performing hotel rate checks arranging concierge services corresponding with suppliers and building relationships with our trusted supplier network and clientele.
To be a successful Remote Customer Service Representative you should have a pion for travel and a desire to inspire others to make their travel dreams come true.
RESPONSIBILITIES
Support in writing emails to clients
Research destination culinary and activity recommendations
Correspond with suppliers to coordinate curated travel arrangements
Create and keep client travel doents and invoices updated
Completes travel arrangements for clients with air hotel car and other ground transportation vendors at the lowest possible fares.
Utilizes preferred vendors to minimize expense
Participates fully as a team member to ist as needed in completing all functions related to servicing the travel needs of the staff including ticket / itinerary processing clerical functions travel credits etc.
KNOWLEDGE SS & QUALIFICATIONS
Degree in Marketing Hospitality Travel & Tourism or Business a plus
Related travel experience and industry knowledge is essential
A pion for travel
Highly organized with a strong attention to detail
Selfdriven in an autonomous remote environment
Ability to speak multiple languages will be highly regarded
REQUIREMENTS
A dedicated home work environment including :
A computer
Cell phone
Highspeed internet
Minimal distractions
Remote Work :
Last updated : 2024-10-18