Curbside

ABOUT AYR WELLNESS 

We’re a new kind of cannabis company, aiming higher in everything we do. We grow and sell the highest-quality cannabis products available anywhere, inspiring wellness and wonder in our customers, wherever they are on their cannabis journey. We operate with a sense of responsibility to our customers and patients, building stronger and more socially responsible communities everywhere we go. 

JOB DESCRIPTION 

Reporting to the Store Manager, the Curbside Attendant is responsible for completing the processing of all incoming curbside orders from the online platform(s). All state compliance standards must be adhered to such as printing applicable product labels, providing order totals to customers, and providing good customer service for outbound calls to customers. 

RESPONSIBILITIES 

• Pulling inventory from the sales floor and entering products into the customer’s sales order 
• Building and setting up profiles on Leaf Logix 
• Updating all steps during the process on applicable software program applications 

• Creates an exceptional customer service experience with guests through education, knowledge of products and salesmanship 
• Answers customer's questions concerning price and use of merchandise during outbound customer calls 
• Comply with all state regulations pertaining to medical and/or retail sales 
• Comply with all cash handling policies and procedures 
• Maintains cleanliness of all surfaces and register area 

• Reports all issues to management 
• Daily compliance with CCB policies including but not limited to; state/local regulation compliance, security protocols, access protocols, etc.  
• Other duties as assigned  

SKILLS/ABILITIES REQUIRED 

• Stellar customer service 
• Ability to work within a team and on an individual basis 
• Willingness to learn, with a high-growth drive 
• Flexible availability to meet the needs of the business (including evenings and weekends) 
• Commitment to arrive for scheduled shifts on time and maintain consistent attendance 

REQUIREMENTS/PREFERRED EXPERIENCE 

• Understanding and knowledge of Cannabis products 
• Must stay current and adhere to all policy and regulations of the Cannabis Compliance Board and company policies in the areas he/she operates 
• Knowledge of state and federal laws relating to key areas of responsibility 

• Must be able to secure Nevada Agent Card Registration with the Nevada Cannabis Compliance Board 
• Must be 21 years of age or older, and be able to pass an extensive background check 
• Must be authorized to work in the United States 

PHYSICAL REQUIREMENTS 

• Grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions 
• Must be able to frequently lift, carry, and balance up to 30 pounds, occasionally 
• May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching 
• Moderate to loud exposure to noise level 
• Exposure to long periods of bright lights 

• Prolonged use of office equipment including computers and phones 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

WORK ENVIRONMENT 

Work is performed mostly in a retail facility. The working area may be odorous at times and loud, fluctuating between cold and warm temperatures. Involves frequent contact with staff. Work may include dealing with law enforcement and occasional State inspectors.  

DISCLAIMER  

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. 

Ayr Wellness is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state or local law.