What are the responsibilities and job description for the Desktop Support position at azad infotech?
Imaging Tech
Should have good understanding of Imaging of PC includes the following Run Diagnostics (used machines only) Setup BIOS Run PXE boot to start image. Push any required SW and verify Post image checks Make sure used machines are cleaned and in like new condition to send out to end users. Once fully trained a base requirement of 60 machines completed per day. Technically inclined and ability to troubleshoot issues Ability to lift 50lbs and be on your feet most of the day Technical skills – Basic understanding of ServiceNow tool, incident management Time management – Tech needs excellent time management skills and should be able to set priorities when handling multiple cases Team collaboration – Should have collaborating skills, should be good team members help self team and other team members when need arise.
Three to four (2-3) years’ experience providing IT Support with DATA Center which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
- Experience with Anti-spyware and Anti-virus software.
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
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Job Types: Full-time, Contract
Salary: $26.00 per hour
Schedule:
- On call
COVID-19 considerations:
no
Education:
- Bachelor's (Preferred)
Experience:
- Desktop support: 5 years (Preferred)
- IT support: 5 years (Preferred)
Work Location: On the road
Speak with the employer
91 8892530533
Salary : $26