IT Manager

The IT Manager will perform advanced troubleshooting, supervise IT Department staff, administrate server and network infrastructure, and manage assigned department level projects. Work will involve supervising IT staff, providing training and guidance to IT staff, making current processes more efficient and organized, maintaining equipment lifecycle, managing physical and virtual server infrastructure, managing Office 365/Azura AD and other cloud software, and delegating tasks where appropriate. Advanced work will include assisting System Administrators with server upgrades and management, remediating patch management findings, and assisting with other infrastructure maintenance and management.

Duties:

· Supervise and train IT support staff, completing orientation of new employees and employee life cycle.

· Administers time and attendance, approving time cards for assigned staff.

· Oversees and directs PC lifecycle activities, including but not limited to planning, ordering, setup, installation, removal, and disposal of all PC related assets.

· Administer, upgrade and maintain physical server, power and network equipment.

· Establish helpdesk best practice and supervise response times to ensure communication is top priority.

· Assist with implementation of new software and systems as related to support and maintenance

· Main point of contact and escalation point for advanced troubleshooting of systems and applications. Oversee management of data backup software and reporting on recovering testing.

· Maintain IT and security vendor relationships, recommending purchases when appropriate. Participate in remediation of IT issues if discovered.

Qualifications:

· One to three years of related experience with management of IT helpdesk associates and system administration.

· Associates degree in computer science/administration or comparable training/experience/certifications accepted.

· Administer VMWare environments, deploy Windows and Linux servers, manage Office365 and Azura AD

· Strong verbal and written communication skills.

· High attention to detail.

· Significant level of trust, diplomacy, courtesy and tact.

· Professional appearance and demeanor.

Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA. If you are interested in the position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!

Job Type: Full-time

Pay: From $69,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
COVID response policy in place.

Ability to commute/relocate:

• Topeka, KS 66612: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• IT management: 2 years (Required)
• System Administration: 3 years (Required)

Work Location: Hybrid remote in Topeka, KS 66612