What are the responsibilities and job description for the Rental Technician- Park City position at Backcountry?
Job Title: Rental Technician
Location: Park City
Rental Technicians are responsible for sizing and fitting guests with proper ski and snowboard equipment and providing excellent customer service to ensure a pleasant guest experience.
Duties & Responsibilities:
Our mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid parental leave, 401(k) matching, and Flexible Spending Accounts.
Location: Park City
Rental Technicians are responsible for sizing and fitting guests with proper ski and snowboard equipment and providing excellent customer service to ensure a pleasant guest experience.
Duties & Responsibilities:
- Issue proper and well-fitting rental equipment to guests.
- Adjust equipment settings in accordance with the manufacturer’s specifications.
- Inspect equipment for damage, malfunction, and compatibility.
- Process returned equipment and store it in the appropriate locations.
- Be knowledgeable of the range of equipment offered.
- Answer guest questions in regard to rental procedures, the ski area, and Resort operations.
- Maintain an organized, clean, and safe working environment.
- Perform other duties as assigned.
- Assist guests with boot selection and proper fitting
- Obtain current binding certifications for companies carried in the shop
- Issue proper equipment according to training, information given and customer's request
- Adjust equipment in accordance with manufacturer's specification
- Effectively and enthusiastically answer guest questions in regards to ski area, rental procedures, and/or equipment
- Retrieve and return equipment from various locations in rental shop
- Inspect snowboards, skis, bindings, boots, helmets and poles individually for damage, malfunction, and compatibility
- Ability to lift weights of up to 20 pounds overhead
- Ability to stand for lengthy periods without sitting
- Ability to work in a fast paced environment
- Possess excellent teamwork skills
- Valid US Drivers License
- Good driving record and great interpersonal skills are a must for this position. You need to have a reliable way to arrive at work in Park City.
Our mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid parental leave, 401(k) matching, and Flexible Spending Accounts.
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