Sales Effectiveness Program Manager - Brownsburg, IN

Badger Daylighting Corp.
Brownsburg, IN Full Time
POSTED ON 3/15/2024

Description

The Manager of Sales Force Effectiveness leads the design, development and implementation of processes and tools that will support the sales cycle. This position helps with management of Salesforce.com including project management, creating and maintaining documentation, defining process for quality assurance and reliability of the data.

  • Develops and executes a 1-year business plan ensuring alignment with the overall corporate strategic plan and immediate manager's business plan.
  • Collaborates within the Sales, Operations, and Information Technology teams to define, develop, and implement tools and processes to improve sales productivity and efficiency (including researching and sharing best practices)
  • Contributes to the development of the annual sales force effectiveness roadmap and takes steps to accomplish all initiatives on the roadmap
  • Works with stakeholders to drive alignment on solutions, roll out change, ensure adoption & maintenance, and gather feedback.
  • Documents charters, pilot plans, and rollout plans to help communicate and align stakeholders.
  • Develops reporting capabilities including executive and sales dashboards (may involve Power BI); Tracks, measures, and reports on the effectiveness of sales enablement investments and initiatives
  • Provides subject matter expertise regarding sales methodology, sales process, Customer Relationship Management (CRM), and internal sales tool application functionality (develops material for adoption and reinforcement and supports training)
  • Continually modifies processes and procedures to reflect customer and market needs, to enable the organization to always exceed customer expectations
  • Determines opportunities for improving the sales support processes and identifies innovative techniques for delivery
  • Liaisons cross-functionally to ensure that process and training collateral remains relevant and matches latest programmatic changes.
  • Meets regularly with stakeholders to report and discuss program status and goals.
  • Develops and maintains sales playbooks, job aids, templates, and scripts for each stage of the sales process
  • Ensures team members are aligned on the scope and timing for our highest impact initiatives across the Sales & Support organization
  • Acts as a sales management team representative (with manager's approval) with internal teams (IT, marketing, learning & development etc.).
  • Spend approvals per the organizational finance approval matrix

Qualifications

  • Education: Bachelor's degree
  • 5 years of related experience (sales operations, business operations, project management)
  • Deep demonstrated knowledge of CRM systems (SaelsForce.com and Oracle preferred)
  • Expert at MS Office (Excel, analytics) and Business Intelligence (Power BI preferred)
  • Ability to successfully accomplish tasks quickly with minimal direction or oversight
  • Demonstrated understanding of relational databases, and can apply process knowledge on diverse issues across multiple functions
  • Excellent communication skills (written, verbal, and listening)
  • Ability to interact and influence sales professionals and managers
  • Process-driven mentality with a high attention to detail
  • Knowledge of sales methodologies
  • Fully applies oneself to the requirements of the position

Will be required to successfully complete pre-employment screening, which includes criminal background check, MVR history and drug test. We also require supervisory references and education verification.


Badger Daylighting, and its parent company Badger Infrastructure Solutions Ltd. (TSX:BDGI), is North America's largest provider of non-destructive excavating services. We work for contractors and facility owners in a broad range of infrastructure industries, including energy generation, electricity and natural gas transmission networks, roads and highways, telecommunications, water and sewage treatment and general municipal infrastructure.

Our key technology is the Badger HydrovacTM, which is used primarily for safe excavation around critical infrastructure and in congested underground conditions. The Badger Hydrovac uses a pressurized water stream to liquefy the soil cover, which is then removed with a powerful vacuum system and deposited into a storage tank. Badger manufactures and designs our truck-mounted hydrovac units, giving us the opportunity to incorporate feedback from our hydrovac operators into existing and future design and manufacturing processes.

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