Coordinator - Banquets

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide administrative support, including but not limited to, internal and external
correspondence, BEO’s, etc.
• Responsible for professional phone etiquette including correspondence with team members
and customers.
• Maintain cleanliness of all convention rooms, reporting any items into HotSos for repairs
• Produce property signage for conferences and special events.
• Coordinate, record, and update team member compliance with training and licenses
• Coordinate with support departments for specific client needs including (but not limited to):
convention power, internet, transportation and amenities
QUALIFICATIONS
• Minimum 6 months previous customer service, preferably in an administrative role
• Must be proficient in Microsoft applications (Excel, Outlook, Word).
• Proficient in the use of Salesforce and HOTSOS preferred
• Excellent verbal and written communication skills
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to obtain and maintain all licenses and permits required by federal, state and local
regulations.
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance
instructions and procedure manuals. Ability to read and communicate verbally in English. Written
communication skills in in English may also be required.

COMPUTER SKILLS
Must be able to use Microsoft Office products or any other Information Tech platform associated with
the job duties.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to
finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with
hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color
vision, and peripheral vision.
The employee must occasionally lift and/or move up to 10 pounds, and must have the ability to push,
pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying
work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The noise level in the
work environment is usually moderate to loud