Are you interested in making a difference? Become part of our team that cares about those in crisis.
Job Title: Hotline Counselor
Position Type: Part Time
Available Shifts: Saturday and Sunday - 3 till 11pm / Friday and Saturday (overnight) 11pm till 7am) / Saturday and Sunday (overnight) 11pm till 7am
Job Scope: The primary goal of the Hotline Counselor is to provide supportive counseling, information and referrals, crisis intervention counseling, suicide prevention and intake screening of callers to the Mobile Crisis Team and other community services. This position reports to the Director of Hotline Services. To support these goals, the following objectives and responsibilities are expected:
Note: Due to the nature of this work, flexibility and reliability are essential. This can be a highly stressful environment that deals with frequent suicidal callers
Educational Requirements: Bachelor’s Degree in related field
Experience: One year of community mental health experience highly desired
Physical Demands/Work Conditions/Hazards: Some walking, telephonic work, standing, climbing stairs, and sitting required. Moderate Lifting up to 20lbs. Potential exposure to highly emotional and stressful situation possible exposure to aggressive callers.
Part Time Benefits: 403(b) Retirement Plan and Sick/Safe Leave
COVID-19 considerations:
Because we are a healthcare service-oriented non-profit organization serving Baltimore City and want to provide a safe working environment for our employees, we require all new hires to be fully vaccinated against COVID-19, subject to a verifiable medical and religious exemptions which does not cause undue hardship in protecting those we serve and fellow employees.
About Baltimore Crisis Response, Inc:
Baltimore Crisis Response, Inc. (BCRI) is a private, non-profit organization with a proven track record of providing behavioral health crisis services to individuals with mental health and substance use disorders. Established in 1992, the BCRI mission is to provide timely and effective behavioral health crisis response services and treatment in the least restrictive environment.
BCRI serves Baltimore as the city’s first and only comprehensive crisis response system of care, providing a telephone crisis hotline, mobile crisis teams, medical detoxification, case management, crisis residential alternatives, in-home support and critical incident response teams, along with community and police education services.
Learn more by visiting our website: www.BCResponse.org
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