Delivery Lead

Bank Of America
New York, NY Full Time
POSTED ON 11/18/2022 CLOSED ON 11/18/2022

What are the responsibilities and job description for the Delivery Lead position at Bank Of America?

Job Description

Job Description:

Risk & Process Governance p lans and coordinates delivery and dependencies with across multiple teams and to manage a portfolio of risks and issues and understand holistic risks across their assigned area.

Responsible for planning, coordinating, and delivery of remediation deliverables that usually requires engagement from multiple teams.

Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. and to discuss, debate and understand risks, and drafting clear and articulate issue summaries and mitigation plans to be reviewed by senior and executive management.
  • M anaging risks ensuring compliance to standards, and providing end-to-end visibility into the health of the Risk portfolio
  • Communicating the remediation objectives and delivery timelines
  • Identify and document risks and related mitigation plans as well as validation of evidence to support risk mitigation for all Audit, Compliance/Ops Risk, Regulatory and/or self-identified risks, issues, and MRAs within defined SLAs.
  • Manage and guide application managers and proxies in Risk remediation efforts
  • Report and escalate any Risk items in jeopardy of having past due dates
  • Business Support Manager will be responsible for managing diverse business activities.
  • This position requires strong relationship management skills to interact with senior leadership, managers and staff throughout the organization to deliver against organizational priorities.
  • Ensures execution and delivery meets the expectations in terms of the functionality, quality, and timeline. Coordinates and facilitates routines to support delivery - e.g., kick-offs, status reviews, stakeholder meetings
  • Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.
  • Ensures deliverables comply with Bank standards. Identifies and escalates roadblocks and other factors affecting deliverable health.
  • Facilitate business management for the defined deliverables.
  • Manage Head count submissions and reports
  • Coordinate and facilitate routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, reminders, trackers, etc).
  • Plan and coordinate delivery and dependencies across multiple teams.
  • Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
  • Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery


Primary Skill
  • Compliance, Internal Control and Risk


Required Skills

  • 5 years of Business Support Management
  • 5 years of risk management
  • Excellent influencer and communicator and able to build and manage relationships with business partners across various teams
  • Ability to lead a cross-functional team, and drive to results
  • Must have the ability to work independently with minimal supervision
  • Facilitates risk management
  • Prior experience handling multiple facets of running the business of technology, process improvement, reporting, data analysis
  • Ability to assume significant responsibilities and flexibility to manage changing deadlines and priorities
  • Detail oriented for planning and driving results with excellent organization skills
  • Ability to prioritize and handle multiple tasks
  • Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Strong interpersonal and communication skills to interact with peers and partners globally on a daily basis
  • Strong written/verbal communication skills-supported by effectively leveraging Microsoft tools (e.g. PowerPoint, Word, SharePoint, Excel, One-note).
  • Advanced Microsoft excel skills with ability to use functions like v-look up, pivot tables, & charts
  • Advanced Microsoft PowerPoint skills to create executive level presentations
  • Able to synthesize information to craft meaningful, crisp, tailored, messaging for all levels
  • Highly analytical thinking along with ability to create reports
  • Ability to take data, perform analytics, make recommendations and drive to agreement across multiple departments
  • Ability to effectively work under pressure, continue to evaluate priorities in a changing environment, and successfully manage multiple efforts
  • Organizational Skills - Excellent organizational & multi-tasking skills to address variety of ad-hoc requests and issues as they arise.
  • Risk Management Skills - Strong risk mindset with process and controls background; ability to actively debate and escalate issues and concerns


Desired Skills

  • Familiarity with business resiliency processes and concepts, risk management principles, technology change management, and/or audit response and preparation methods
  • Working knowledge of general Bank policies, programs and procedures
  • SharePoint, Confluence and JIRA experience a plus


Shift:
1st shift (United States of America)

Hours Per Week:
40

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