What are the responsibilities and job description for the Network Services Product Manager position at Bank of America?
Network Services Product Manager
Charlotte, North Carolina;Richmond, Virginia
**Job Description:**
Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment.
Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints.
Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.
The Access, Transport, and Critical Infrastructure Network Services product management team is responsible for hardware and software products utilized in three key concentrations.
Product Managers are aligned to one or more products in the portfolio.
Access - portfolio includes technology such as routers, switches, access points, and their related monitoring and management tools.
Transport - portfolio includes the site connectivity products deployed in the global access, distribution, and core layers.
Critical Infrastructure - products include the bank's AAA (Authentication, Access, and Authorization) and DDI (DNS, DHCP, and IP Address Management) products delivering needed services for connectivity for users and devices both internally and externally
Services Product Managers have four areas of responsibility.
Customer engagement
Market Intelligence
Business development
Product Lifecycle Management. Product Managers partner with customers, service owners, economics, finance, sourcing and other key stakeholders to ensure products are fit for purpose while managing the related product costs.
**Primary Skill**
Product Management
**Secondary Skill**
Analytical Thinking
**Required Skills**
Collect and facilitate customer feedback, requirements, and demand forecasts
Collect and prioritize feature requests, aligning them to business outcomes, strategy, and cost
Marketing of product innovation to drive strategic consumption
Develop product intelligence including emerging products, market trends, competitor analysis, and benchmarks
Manage product P&L inclusive of product run rates (operating costs) and strategic investments ensuring transparency to our consumers
Develop business cases in support of product investments, customers initiatives, and strategic changes
Lead commercial events (RFP/RFI) evaluating new technology, use cases, or purchase agreements
Develop and maintain healthy vendor relationships including contract execution and optimization
Product rationalization to ensure the optimal portfolio of available products New product introduction, following a formal governance process to ensure availably and operational stability
Maintain enterprise systems of record of managed products
Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed
5 years of either; technology product management experience or multiple roles related to in scope products
3 years financial management (i.e. business case development, P&L oversight or budgeting)
3 years communication experience (i.e. customer communication, senior leaders, or key stakeholders)
3 years in network technology constructs and/or appropriate network certifications
Demonstrated skills in Microsoft Office productivity software, Word, Excel, and PowerPoint
**Preferred skills/talents:**
Prior experience with virtualization, artificial intelligence, or machine learning products / vendors
Prior experience working in an Agile framework and/or ITIL methodologies
Prior experience managing portfolio/budget/forecast/demand >$10MM
Prior experience leading commercial events (i.e. RFP - Request for Proposal)
Prior experience negotiating vendor contracts/purchase agreements
Forward thinker, innovator, thirst for knowledge, and enthusiastic
Collaborative - works well with a broad range of stakeholders and personalities
Leadership, ability to analyze situations, formulate a plan, and gain consensus
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment.
Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints.
Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.
The Access, Transport, and Critical Infrastructure Network Services product management team is responsible for hardware and software products utilized in three key concentrations.
Product Managers are aligned to one or more products in the portfolio.
Access - portfolio includes technology such as routers, switches, access points, and their related monitoring and management tools.
Transport - portfolio includes the site connectivity products deployed in the global access, distribution, and core layers.
Critical Infrastructure - products include the bank's AAA (Authentication, Access, and Authorization) and DDI (DNS, DHCP, and IP Address Management) products delivering needed services for connectivity for users and devices both internally and externally
Services Product Managers have four areas of responsibility.
Customer engagement
Market Intelligence
Business development
Product Lifecycle Management. Product Managers partner with customers, service owners, economics, finance, sourcing and other key stakeholders to ensure products are fit for purpose while managing the related product costs.
**Primary Skill**
Product Management
**Secondary Skill**
Analytical Thinking
**Required Skills**
Collect and facilitate customer feedback, requirements, and demand forecasts
Collect and prioritize feature requests, aligning them to business outcomes, strategy, and cost
Marketing of product innovation to drive strategic consumption
Develop product intelligence including emerging products, market trends, competitor analysis, and benchmarks
Manage product P&L inclusive of product run rates (operating costs) and strategic investments ensuring transparency to our consumers
Develop business cases in support of product investments, customers initiatives, and strategic changes
Lead commercial events (RFP/RFI) evaluating new technology, use cases, or purchase agreements
Develop and maintain healthy vendor relationships including contract execution and optimization
Product rationalization to ensure the optimal portfolio of available products New product introduction, following a formal governance process to ensure availably and operational stability
Maintain enterprise systems of record of managed products
Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed
5 years of either; technology product management experience or multiple roles related to in scope products
3 years financial management (i.e. business case development, P&L oversight or budgeting)
3 years communication experience (i.e. customer communication, senior leaders, or key stakeholders)
3 years in network technology constructs and/or appropriate network certifications
Demonstrated skills in Microsoft Office productivity software, Word, Excel, and PowerPoint
**Preferred skills/talents:**
Prior experience with virtualization, artificial intelligence, or machine learning products / vendors
Prior experience working in an Agile framework and/or ITIL methodologies
Prior experience managing portfolio/budget/forecast/demand >$10MM
Prior experience leading commercial events (i.e. RFP - Request for Proposal)
Prior experience negotiating vendor contracts/purchase agreements
Forward thinker, innovator, thirst for knowledge, and enthusiastic
Collaborative - works well with a broad range of stakeholders and personalities
Leadership, ability to analyze situations, formulate a plan, and gain consensus
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22096289
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Pamela Nichols [C]
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
Charlotte, North Carolina;Richmond, Virginia
**Job Description:**
Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment.
Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints.
Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.
The Access, Transport, and Critical Infrastructure Network Services product management team is responsible for hardware and software products utilized in three key concentrations.
Product Managers are aligned to one or more products in the portfolio.
Access - portfolio includes technology such as routers, switches, access points, and their related monitoring and management tools.
Transport - portfolio includes the site connectivity products deployed in the global access, distribution, and core layers.
Critical Infrastructure - products include the bank's AAA (Authentication, Access, and Authorization) and DDI (DNS, DHCP, and IP Address Management) products delivering needed services for connectivity for users and devices both internally and externally
Services Product Managers have four areas of responsibility.
Customer engagement
Market Intelligence
Business development
Product Lifecycle Management. Product Managers partner with customers, service owners, economics, finance, sourcing and other key stakeholders to ensure products are fit for purpose while managing the related product costs.
**Primary Skill**
Product Management
**Secondary Skill**
Analytical Thinking
**Required Skills**
Collect and facilitate customer feedback, requirements, and demand forecasts
Collect and prioritize feature requests, aligning them to business outcomes, strategy, and cost
Marketing of product innovation to drive strategic consumption
Develop product intelligence including emerging products, market trends, competitor analysis, and benchmarks
Manage product P&L inclusive of product run rates (operating costs) and strategic investments ensuring transparency to our consumers
Develop business cases in support of product investments, customers initiatives, and strategic changes
Lead commercial events (RFP/RFI) evaluating new technology, use cases, or purchase agreements
Develop and maintain healthy vendor relationships including contract execution and optimization
Product rationalization to ensure the optimal portfolio of available products New product introduction, following a formal governance process to ensure availably and operational stability
Maintain enterprise systems of record of managed products
Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed
5 years of either; technology product management experience or multiple roles related to in scope products
3 years financial management (i.e. business case development, P&L oversight or budgeting)
3 years communication experience (i.e. customer communication, senior leaders, or key stakeholders)
3 years in network technology constructs and/or appropriate network certifications
Demonstrated skills in Microsoft Office productivity software, Word, Excel, and PowerPoint
**Preferred skills/talents:**
Prior experience with virtualization, artificial intelligence, or machine learning products / vendors
Prior experience working in an Agile framework and/or ITIL methodologies
Prior experience managing portfolio/budget/forecast/demand >$10MM
Prior experience leading commercial events (i.e. RFP - Request for Proposal)
Prior experience negotiating vendor contracts/purchase agreements
Forward thinker, innovator, thirst for knowledge, and enthusiastic
Collaborative - works well with a broad range of stakeholders and personalities
Leadership, ability to analyze situations, formulate a plan, and gain consensus
**Job Band:**
H5
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
**Referral Bonus Amount:**
0
**Job Description:**
Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment.
Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints.
Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.
The Access, Transport, and Critical Infrastructure Network Services product management team is responsible for hardware and software products utilized in three key concentrations.
Product Managers are aligned to one or more products in the portfolio.
Access - portfolio includes technology such as routers, switches, access points, and their related monitoring and management tools.
Transport - portfolio includes the site connectivity products deployed in the global access, distribution, and core layers.
Critical Infrastructure - products include the bank's AAA (Authentication, Access, and Authorization) and DDI (DNS, DHCP, and IP Address Management) products delivering needed services for connectivity for users and devices both internally and externally
Services Product Managers have four areas of responsibility.
Customer engagement
Market Intelligence
Business development
Product Lifecycle Management. Product Managers partner with customers, service owners, economics, finance, sourcing and other key stakeholders to ensure products are fit for purpose while managing the related product costs.
**Primary Skill**
Product Management
**Secondary Skill**
Analytical Thinking
**Required Skills**
Collect and facilitate customer feedback, requirements, and demand forecasts
Collect and prioritize feature requests, aligning them to business outcomes, strategy, and cost
Marketing of product innovation to drive strategic consumption
Develop product intelligence including emerging products, market trends, competitor analysis, and benchmarks
Manage product P&L inclusive of product run rates (operating costs) and strategic investments ensuring transparency to our consumers
Develop business cases in support of product investments, customers initiatives, and strategic changes
Lead commercial events (RFP/RFI) evaluating new technology, use cases, or purchase agreements
Develop and maintain healthy vendor relationships including contract execution and optimization
Product rationalization to ensure the optimal portfolio of available products New product introduction, following a formal governance process to ensure availably and operational stability
Maintain enterprise systems of record of managed products
Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed
5 years of either; technology product management experience or multiple roles related to in scope products
3 years financial management (i.e. business case development, P&L oversight or budgeting)
3 years communication experience (i.e. customer communication, senior leaders, or key stakeholders)
3 years in network technology constructs and/or appropriate network certifications
Demonstrated skills in Microsoft Office productivity software, Word, Excel, and PowerPoint
**Preferred skills/talents:**
Prior experience with virtualization, artificial intelligence, or machine learning products / vendors
Prior experience working in an Agile framework and/or ITIL methodologies
Prior experience managing portfolio/budget/forecast/demand >$10MM
Prior experience leading commercial events (i.e. RFP - Request for Proposal)
Prior experience negotiating vendor contracts/purchase agreements
Forward thinker, innovator, thirst for knowledge, and enthusiastic
Collaborative - works well with a broad range of stakeholders and personalities
Leadership, ability to analyze situations, formulate a plan, and gain consensus
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22096289
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Pamela Nichols [C]
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
Recommended Skills
- Agile Methodology
- Analytical
- Artificial Intelligence
- Authentications
- Business Development
- Business Relationship Management
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