What are the responsibilities and job description for the Operations Consultant (Global Payment Operations Reporting) position at Bank of America?
Job Description:
Line of Business Position Description and Responsibilities:
Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects and direct activities of a team related to special initiatives of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Individual typically has 3-5 years of experience.
Required Skills and Experience:
- Experience manipulating / analyzing / working with large amounts of data
- Experience with business intelligence tools
- Strong attention to detail; exercise strong quality control over own work
- Ability to balance multiple needs, requests and goals
- Knowledge of Microsoft Office products, with a high proficiency in Excel
- Strong quantitative and analytical abilities (turn data into actionable information)
- Know how to use data/reports to drive tactical improvement and/or to communicate the business story
- Offers creative solutions to business requirements
- Seasoned interpersonal skills
- Must have the ability to communicate across multiple levels; Understand the audience and communicates clearly and concisely at the appropriate level
- Excellent verbal, written and organizational skills
- Ability to work effectively with others in a collaborative environment
- Ability to work on a virtual team with minimal supervision
- Ability to learn and adapt quickly in a fast paced environment
Desired Skills and Experience:
- Business knowledge around international payment or US payment activity (Wire and ACH)
- Experience writing SQL for data extraction, mining, and manipulation
- Experience with Oracle Databases
- Experience with Tableau, Microstrategy, and/or Business Object
- Project Management experience
- Strong Leadership Skills
Enterprise Role Overview:
Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems and services in an operations environment. May manage projects and direct activities of a team related to special initiatives of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 3-5 years of experience.
Shift:
1st shift (United States of America)Hours Per Week:
40
