What are the responsibilities and job description for the QA Specialist position at Bank of America?
Job Description:
Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience.
The Wholesale Credit Quality assurance team is aligned to Enterprise Credit and works across the eight lines of business to deliver quality assurance results to the credit teams. The primary focus of the Wholesale Credit (WC) Quality Assurance (QA) team is to design and execute quality assurance testing. QA results aid the WC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.
We are currently seeking a Quality Assurance Specialist to join our team. In this role, the QA Specialist focuses on the execution of a portfolio of quality assurance test scripts. The specialist will review credit actions and data elements for accuracy and adherence to policy/procedure. The QA Specialist interacts and partners with associates in the business to educate, remediate findings, and improve the quality of credit submissions. The QA specialist will also identify and recommend ways to improve the quality, capability, or efficiency of the testing process. This may include identifying gaps in the underlying credit process and/or controls.
The QA Specialist may also participate in various project work supporting continued improvement of the QA process. This may include work to identify areas that require quality assurance testing, determining the appropriate function to own the testing, design of tests, and creative thinking in identifying solutions that consolidate and create efficiency in processes. The role requires collaboration with other WC QA team members to drive technology and process changes through identification of business requirements.
The candidate must independently conduct assigned responsibilities within the context of the assigned programs. In addition, he or she will also be responsible for assisting their manager in addressing other key initiatives within the WC Quality Assurance team. Depending on background and experience, this may include program management responsibilities. Role may be filled as WC Quality Assurance Specialist or Sr. WC Quality Assurance Specialist depending on experience.
Required Skills:
• Commercial Credit background as an Underwriter, Credit Analyst, Credit Review Officer or similar role
• Bachelor's Degree
• Organizational skills and ability to handle multiple tasks to meet tight deadlines
• Understanding of commercial credit; loan documentation, loan agreements, financial spreads, financial statements, etc.
• Self-motivated individual who can work independently and also as an engaged member of a team
• Strong oral and written communications skills
Desired Skills:
• Prior experience in reviewing credit including a role in Credit Review, Audit or other QA team
• Commercial Underwriting experience
• Risk management, process and control assessment experience
•Intermediate to advanced SharePoint, PowerPoint, and Excel skills
Shift:
1st shift (United States of America)Hours Per Week:
40
