What are the responsibilities and job description for the Unit Coordinator- PRN position at Baptist Health Care?
Job Description
The Unit Coordinator is a key player in coordinating the activities of the patient care unit. This position positively interacts with patients promoting a welcoming environment. This position is primarily responsible for answering the telephone, greeting visitors, transcribing doctors' orders, facilitating consults and family meetings while providing clerical support to the clinical teams.
Responsibilities
- Customer service: Demonstrates the ability to establish effective professional relationships with members of the interdisciplinary team. Finds out a contact person in various internal departments and begins to establish rapport and professional relationships
- Uses computer to complete assigned tasks. Acts as a resource person to nursing staff and support services. Is concise when relaying information to other professionals regarding patient issues, clarifies information when uncertain.
- Completes assigned reports accurately and efficiently. Instrumental in ensuring accuracy of information given to the physician. Updates census board to reflect changes in patient safety per MD orders in a timely manner as to not interfere with patient care. Facilitates MD Social Worker/Therapist appointments and consults.
- Responds decisively with follow-up action to patient and visitors complaints and concerns. Manages up issues that are not immediately resolved to charge nurse, clinical manager/director.
- Receives and directs phone calls and serves as the receptionist for the department. Answers call buttons.
- Acts as resource person to patients, families, nursing staff, and support services in the unit.
- Operates a variety of office equipment effectively.
Qualifications
Minimum Education
- High School Diploma or Equivalent Required
Required Skills, Knowledge and Abilities
- Ability to communicate effectively and document information accurately.
- Ability to deal efficiently and effectively with a wide variety of individuals.
- Knowledge of basic medical terminology.
- Basic computer knowledge.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
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