What are the responsibilities and job description for the Registered Nurse (RN) position at Bay Area Family Physicians?
Busy 8 practitioner family practice has an immediate need for a customer service oriented care manager/social worker for a full time position. Must be a RN or LMSW. Hours are Monday through Friday, 8:30 AM-5:00 PM. Duties will include but are not limited to the following: care coordination, transitions of care management, chronic condition care management, answering phones, communicating medical information between patient and physician, medication refills via e-prescribing and telephone correspondence with pharmacy, medication reconciliation, providing lab/test results to patients via letters, portal communication and telephone. This is a 100% desk position. The right candidate will be able to create a friendly relationship with the patients and be able to communicate all medical questions and concerns as directed by the physician. Patients must remain the center of focus.
Candidate should have computer skills and be prepared to deliver 5 star customer service. Must possess a valid State of Michigan nursing license or LMSW. Ideal candidate will possess complex care management training through the Michigan Institute for Care Management and Transformation. Practice currently has between 150-200 patients per day. Newly hired employees will be expected to pass a drug screening and background check before their first shift begins.
Candidate should be a consummate organizer, a self-starter, focused on the needs of patients, providers and colleagues. It would be helpful for the appropriate candidate to have the ability to interact with tact, diplomacy and intelligence. We are seeking a true team player. Must have a "can do" attitude and be energetic and upbeat. We are a smoke free environment, offer health, retirement and other benefits and have a terrific group of providers and staff who will work with you to become your best. Bring your sense of humor, poise and civility; and the acumen to keep patients and their families delighted to continue with our services.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Physical Setting:
- Clinic
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
During the COVID-19 pandemic, our office remained open so that we could maintain access for our patients. We have made every attempt to keep our patients, providers and employees safe.If you join our team, you can expect to work on location at all times.
Education:
- Associate (Preferred)
Experience:
- Nursing: 1 year (Preferred)
License/Certification:
- RN (Preferred)
Work Location: One location