Front Desk Associate

Bayou Braces
Lafayette, LA Full Time
POSTED ON 5/9/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Front Desk Associate position at Bayou Braces?

Bayou Braces is seeking a Front Desk Receptionist in our Lafayette location. Looking for a career with our dedicated staff in a fun, modern, fast paced dental office? Come join a team that prides itself on being the best part of their patients' day!

Job Responsibilities:

  • Greeting and welcoming patients to the practice.
  • Scheduling, rescheduling, or canceling appointments as needed.
  • Assisting patients to fill out information forms
  • Updating patient records and documenting recent treatments and procedures.
  • Scheduling follow-up appointments and providing telephonic reminders.
  • Communicating with dental insurance providers.
  • Verifying methods of payment and collecting payments as needed.
  • Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Requirements:

  • High school diploma or GED
  • Working knowledge of general administrative practices.
  • Appropriate telephone etiquette.
  • Exceptional organizational skills.
  • Excellent customer service skills.
  • Demonstrated ability to work under pressure
  • Demonstrated ability to function with multiple priorities and interruptions

* Preferred candidate experience

  • Certification in office administration, medical administration, or related fields is advantageous.
  • Proven experience working in a dental office 3years or more.
  • Sound knowledge of dental terminology.
  • Proficient in dental practice management software

We're looking for an organized, articulate individual to join our Front Desk team as an agent. The successful candidate will ensure that all guests are able to check in to our luxury hotel smoothly and efficiently, utilizing proven hotel policies and procedures. The Front Desk Agent will also be responsible for communicating with staff members on duty and attending to guests' needs.

Responsibilities:

  • Greet hotel patrons in a courteous and helpful manner.
  • Answer the telephone in a professional and courteous manner.
  • Perform other duties related to the front desk, such as preparing guests' keys for checkout and performing cashier duties.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Lafayette, LA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15

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