Ford Service Advisor

Summary

Bayside Auto Group in King George, VA is currently looking to hire a qualified Service Advisor. We are GROWING and as a result of this expansion, we are looking for dedicated individuals who are ready to join our Dealer Group. We are opening a brand new store around June 1st and we have immediate openings. If you ever dreamed of working in a state of the art brand new location here is your chance! 35,000 sf facility that will make you go WOW! Our new location will be 2.5 miles of the Harry Nice Bridge and across the entrance to the Dahlgren Naval Base.

Why choose Bayside?

Bayside offers competitive compensation plans, benefits packages, and all the tools you will need to be successful. If selected, we offer:

1. Medical, Dental, & supplement benefit plans

2. Paid Time Off (PTO)

3. 401K WITH employer match

Essential Functions

1. Schedules service appointments. Obtains customer and vehicle data prior to arrival, when possible.

2. Greet customers in a timely, friendly manner.

3. Clearly write up customers’ vehicle problems accurately and efficiently.

4. Handle telephone inquiries.

5. Check on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.

6. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.

7. Work closely with Technicians, Parts Department, Sales Department, and all other employees within the Dealership to achieve a common goal.

8. Handle customer and associate issues as needed.

9. Work with Service Director for mentorship/training with day to day objectives and situations.

Qualifications

1. Preferably 2 years experience as an Automotive Service Advisor.

2. A strong passion working with people and automobiles.

3. High School diploma or equivalent.

4. Must be legally authorized to work in the United States.

5. Valid driver’s license with a good record.

6. Must be at least 18 years of age.

7. A self-motivator with strong attention to detail.

8. Strong leadership qualities.

9. A results-oriented individual who enjoys working in a fast-paced environment.

10. A positive attitude with excellent communication skills.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days must be flexible to include evening hours and weekends.

Location King George, VA

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EOE – M/F/D/V

Job Type: Full-time

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Work Location: In person

Salary : $65,000 - $100,000