What are the responsibilities and job description for the HRIS Analyst position at Bazaarvoice?
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, and the UK!
Our Bazaarvoice HRIS Analyst is responsible for support of multiple modules in our Workday suite as well as support and maintenance of associated HR systems as needed, (ATS, LMS etc.). They will advise & collaborate with technical staff, HR subject matter experts and end users on system/process design, user experience and complex issue resolution. The position reports directly to the Bazaarvoice Manager, Rewards.
Current Workday modules include HCM, Performance, Payroll, and Benefits, and although the role will provide configuration support to all modules, it will have specific focus on business process flows at peak times based on business need.
\n- Provide Workday end-user support; develop and maintain associated user support procedures, guidelines and documentation
- Manage Workday by auditing business processes and making changes that support the business, ensuring security compliance, and offering fast resolution for high impact issues
- Partner and build relationships with end-user stakeholders to advance Workday adoption and ease of use
- Support, implement and own our Learning Management System (LMS)
- Research problems. Identify opportunities and seek opinions and feedback on suggested solutions
- Participate in analyzing, testing, and adopting functionality from bi-annual Workday releases
- Frequently provide status updates on ‘in progress’ work items or projects assigned
- 1-3 years of experience with HR Systems – Workday a plus
- Working knowledge of Benefits, Payroll, Advanced Compensation, Absence, & Performance from a system perspective
- Knowledge of HR processes from previous roles, i.e., new hire onboarding, terminations, leaves of absences, payroll, merit and benefits, etc.
- Ability to manage multiple, high priority tasks and adjust to shifting priorities
- Analytical mindset with strong ability to identify, troubleshoot and resolve system issues
- Able to work independently as well as on a team in an environment with global team members and time-zones
- Proven record of guiding customer expectations / timelines, and meeting delivery commitments
- Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience
- Familiar with audit, QA and testing
- Highly proficient in Microsoft Excel
- Bachelor’s degree in Human Resources, HRIS, Business Administration, IT/IS, MIS or related field is a plus
#LI-MM1
#LI-Hybrid
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Salary : $60,000 - $70,000
