Senior Relationship Manager

Senior Relationship Manager - Zurich At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who truly listens, learns from their interactions with colleagues and clients and steps outside their role to add value wherever they can. Someone who curious and driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. Key Responsibilities If you are successful in your application, some of your key responsibilities will include: Relationship Excellence (RE) Ensuring the delivery of relationship excellence to a designated client base. Developing effective and strategic relationships with the most senior levels of client organizations to ensure satisfaction with current BBH products and services while maximizing profitability and increasing product breadth. Monitoring operational issues and follow through on effective problem resolution through deep collaboration with across the BBH organization. Business Development Increasing relationship penetration by selling existing and new products across the client portfolio. Delivering new revenue objectives from existing clients based on strong commercial insights on trends in the industry, regulatory changes and client investment strategy. Translating & customizing key market, strategy and regulation messaging for the client, to generate insights and opportunities to demonstrate BBH value Integrating product, market and client insights to drive competitive differentiation. Leading and/or contributing pro-actively to deal teams to ensure effective integration of client insights into client plans and relevant marketing materials Identifing and coordinating innovative and integrated solutions to address clients' strategic challenges using multiple BBH products and services. Risk Management Ensuring the achievement of bi-directional trust with our clients. Collaborating with our risk & compliance functions to ensure regulatory and Firm requirements are fulfilled. Education level and/or relevant experience(s) Strong understanding of the Asset Management and Financial Institutions Market Understand and can describe the full spectrum of major products including custody / fund accounting / transfer agency / securities lending / foreign exchange & technology offerings Excellent client-facing skills and presentation skills Knowledge of the regulatory environment and other external market forces impacting the asset management and financial institution industries Consultative, strategic relationship management & sales experience, approach and methodology A credible executive able to gain the confidence and trust at the highest levels within our industry Promotes desired culture and associated best practices Ability to successfully operate within a team Experience of deploying technology to support sales activity (including Client Relationship Management and knowledge management tools) Global asset servicing product knowledge; Cross product knowledge a plus Communication skills with demonstrated presentation skills and excellent writing ability (writing sample required) Proven negotiation skills Professional business acumen; Ability to interact in a professional manner at all levels, both internally and externally to BBH Detail oriented with proven ability to see open issues to resolution Other requirements Fluency in French and English are required Fluency in German would be a plus Knowledge of foreign markets are desirable Travel is required What You Can Expect At BBH If you join BBH, you will find collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others. Full time Zurich Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia. BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives. This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence. As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.